Sales Admin & Logistics Executive

HANS HIGH-TECH SINGAPORE PTE. LTD.; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A leading technology firm in Singapore is seeking a motivated Sales Admin & Logistics Executive to provide administrative support to the sales team and ensure efficient flow of goods. Responsibilities include processing sales orders, coordinating logistics, and maintaining customer relationships. Ideal candidates should have a degree in Logistics or related field, at least 3 years of relevant experience, and strong communication skills in English and Chinese. This role offers a dynamic work environment.

Qualifications

• Minimum 3 years of experience in sales administration or logistics.
• Strong understanding of international shipping regulations.
• Proficiency in English & Chinese is required.

Responsibilities

• Process sales orders accurately and efficiently.
• Maintain and update customer and sales records.
• Coordinate with logistics for timely order fulfillment.

Skills

Organizational skills

Customer service

Communication skills

Multitasking

Attention to detail

Education

Degree in Logistics or related field

Tools

Microsoft Office

Job description

Job Summary:

We are seeking a highly motivated, organized and customer-focused individual to join our team as a Sales Admin & Logistics Executive. In this role, you will be responsible for providing crucial administrative support to our sales team while also delivering exceptional customer service to our clients. Ensure efficient and timely flow of goods, from procurement to delivery, supporting our operational excellence. You will play a key role in ensuring smooth sales operations and fostering positive customer relationships.

Responsibilities:

• Process sales orders accurately and efficiently, ensuring all necessary information is complete.
• Maintain and update customer, sales records, logistics activities in our system
• Prepare sales-related documents such as quotes, purchase order, invoices and sales reporting
• Coordinate with various departments (e.g., logistics, finance) to ensure timely order fulfilment and delivery.
• Coordinate and oversee the entire logistics process, including inbound and outbound shipments, warehousing, and transportation.
• Optimize shipping routes and methods to minimize costs and transit times while maintaining service quality.
• Manage relationships with freight forwarders, carriers, and customs brokers to ensure smooth operations and compliance.
• Track and monitor shipments, proactively addressing any delays or issues that may arise.
• Prepare and process necessary logistics documentation, such as shipping manifests, bills of lading, and customs declarations.
• Respond to customer inquiries promptly and professionally via phone, email
• Prepare and send timely and professional email reminders to customers regarding payment related issues
• Handle general administrative tasks, including filing, photocopying, and managing correspondence.
• Contribute to the development and improvement of sales processes.

Qualifications:

• Degree in Logistics, Supply Chain Management, Business Administration, Engineering or related field
• Minimum 3 years of experience in sales administration, logistics / supply chain or a related administrative role.
• Strong understanding of international shipping regulations, customs procedures, and Incoterms.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time management skills with a strong attention to detail.
• Strong written and verbal communication and interpersonal skills.
• English & Chinese language proficiency is required as this position involves communicating with customers etc.
• Ability to multitask, prioritize, and work effectively in a fast-paced environment.