Sales & Admin Executive

GREENSAFE INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading certification services provider in Singapore is seeking a Sales & Marketing professional to promote ISO certification services. Responsibilities include managing client relationships, supporting digital marketing initiatives, and providing administrative support. The ideal candidate will possess a diploma or degree in Business Administration or Marketing, with at least 2 years of relevant experience. Strong communication and negotiation skills are essential for success in this role.

Qualifications

• Minimum 2 years of sales or marketing experience, preferably in ISO certification.
• Familiarity with accreditation frameworks (SAC, JAS-ANZ, IAS) will be an advantage.

Responsibilities

• Promote ISO certification services to clients.
• Develop marketing materials and support digital marketing initiatives.
• Coordinate audit schedules and assist in document management.

Skills

Excellent communication skills

Negotiation skills

Client-handling skills

Proficient in Microsoft Office

Basic knowledge of digital marketing

Education

Diploma or Degree in Business Administration, Marketing, or related discipline

Tools

CRM tools

Job description

Job Purpose:

To drive business growth by promoting ISO certification services, managing client relationships, and providing administrative support to ensure smooth service delivery and customer satisfaction.

Key Responsibilities:

Sales & Marketing (Primary Role)

• Promote ISO certification services (ISO 9001, 14001, 45001, 27001, 37001, etc.) to potential and existing clients.
• Handle client enquiries, prepare quotations and proposals, and follow up on new leads and renewals.
• Maintain strong client relationships and identify opportunities for cross‑selling and business expansion.
• Develop marketing materials such as flyers, social‑media content, and website updates in coordination with management.
• Support digital marketing and client‑engagement initiatives.
• Maintain and update client and sales databases, ensuring accuracy and traceability.
• Prepare monthly sales performance reports and assist in achieving business targets.
• Participate in client meetings, networking events, and exhibitions to promote certification services.

Administration (Supporting Role)

• Coordinate audit schedules between clients and auditors and assist in issuing audit documents and confirmation letters.
• Support certificate issuance, record management, and renewal tracking.
• Assist in billing, invoicing, and payment coordination with the finance department.
• Maintain proper filing of client contracts, quotations, and related records.
• Provide general administrative support to the sales and certification teams.

Skills and Competencies:

• Excellent communication, negotiation, and client‑handling skills.
• Basic understanding of ISO certification services and awareness of accreditation practices is an advantage (not mandatory).
• Proficient in Microsoft Office and CRM tools; basic knowledge of digital marketing preferred.
• Results‑oriented, proactive, and capable of meeting sales targets independently.
• Highly organised, with strong attention to detail and follow‑through.
• Positive attitude, teamwork spirit, and strong customer‑service mindset.

Qualifications and Experience:

• Diploma or Degree in Business Administration, Marketing, or a related discipline.
• Minimum 2 years of sales or marketing experience, preferably in ISO certification, training, or consultancy sectors.
• Familiarity with accreditation frameworks (SAC, JAS‑ANZ, IAS) will be an advantage.