Sales Admin

PU TIEN SERVICES PTE. LTD.; Singapore; On-site; SGD 35,000 - 55,000; Full time

Job summary

A food manufacturing company based in Singapore seeks a Sales Coordinator to manage and coordinate sales orders efficiently. The successful candidate will have a diploma in Business Administration or related fields and prefer experience in sales administration. Proficiency in Mandarin is required to communicate with customers. Duties include ensuring timely order processing, maintaining records, and supporting issue resolution in a fast-paced environment.

Qualifications

• Experience in sales administration or order coordination preferred in food manufacturing/FMCG.
• Basic knowledge of costing and quotation preparation.
• Good written and verbal communication skills; Mandarin proficiency required.

Responsibilities

• Coordinate and manage sales orders from receipt to delivery.
• Ensure timely and accurate order processing and follow-up.
• Monitor order status and communicate updates to customers.

Skills

Internal coordination

Microsoft Excel

Customer-oriented mindset

Problem-solving

Communication Skills

Education

Diploma in Business Administration, Sales & Marketing or related field

Job description

ob Summary

• Coordinate and manage sales orders from receipt to delivery in a food manufacturing / FMCG environment.

• Ensure timely and accurate order processing, confirmation, and follow-up.

• Monitor order status and communicate updates to customers and internal stakeholders.

• Liaise closely with department like Production, Procurement, Logistics, and R&D to align customer requirements with operational capabilities.

• Coordinate delivery schedules, material availability, and production timelines to meet customer demand.

• Support issue resolution related to order changes, delays, or supply constraints.

• Assist in managing customer forecasts, usage tracking, and delivery planning.

• Maintain accurate sales and usage records to support planning and replenishment.

• To Track key sales data and operational metrics.

• Prepare basic costing and quotations for existing customers as required.

• Maintain accurate sales documentation, pricing records, and customer data.

• Maintain clear, professional written and verbal communication with customers (Mandarin-speaking customers included).

• Handle customer enquiries, order updates, and coordination matters efficiently and professionally.

Job Requirement

• Diploma in Business Administration, Sales & Marketing or related field.

• Experience in sales administration, order coordination, or customer support within food manufacturing or FMCG is preferred.

• Strong internal coordination skills with the ability to work across multiple departments.

• Basic knowledge of costing and quotation preparation.

• Competent in Microsoft Excel for tracking, simple analysis, and reporting.

• Good written and verbal communication skills; Mandarin proficiency is required to liaise with Mandarin-speaking customers.

• Reliable, responsible, and well-organized.

• Proactive, hands-on, and practical in problem-solving.

• Supportive team player with a strong customer-oriented mindset.

• Mature, professional, calm under pressure, and willing to learn.

• Able to manage multiple tasks in a fast-paced operational environment.