RETAIL TRADE MANAGER

JEWEL PALACE PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury jewellery retailer in Singapore is looking for a Retail Trade Manager to lead store operations and achieve high sales goals. Responsibilities include managing the sales team, stock levels, and delivering an exceptional customer experience. Candidates should have proven experience in luxury retail or fine jewellery, strong leadership and analytical skills, and a passion for luxury brands. This position offers a chance to bridge store operations with corporate strategy for business growth.

Qualifications

• Luxury retail or fine jewellery experience is essential.
• Strong leadership and coaching abilities are needed.
• Must possess excellent analytical skills for effective stock management.

Responsibilities

• Drive revenue and manage daily store operations.
• Recruit, train, and develop a high-performing sales team.
• Ensure compliance with brand standards and implement HQ directives.
• Manage stock levels and product presentation.
• Analyze sales data and report findings to senior management.

Skills

Proven luxury retail experience

Strong leadership abilities

Excellent communication skills

Analytical skills for sales

Passion for jewellery

Job description

A Jewellery Retail Trade Manager

leads store operations, sales, and staff to achieve luxury sales goals, focusing on customer experience, inventory, promotions, and brand standards, bridging store floor execution with HQ strategy for business growth in fine jewellery

They are responsible for sales targets, team training, stock management, marketing events, and ensuring the highest service level for discerning clientele.

Core Responsibilities

• Sales & Operations: Driving revenue, managing daily store activities, ensuring compliance with brand standards, and implementing HQ directives.
• Team Leadership: Recruiting, training, motivating, and developing a sales team to deliver exceptional service and hit targets.
• Inventory & Merchandising: Managing stock levels, conducting stock takes, ordering, and ensuring optimal product presentation.
• Customer Experience: Handling complex client needs, complaints, and creating a luxurious shopping journey.
• Reporting & Strategy: Analyzing sales data, forecasting, running promotions, and reporting to senior management.

Key Skills & Traits

• Proven luxury retail or fine jewellery experience.
• Strong leadership, coaching, and communication abilities.
• Analytical skills for sales and stock management.
• Passion for jewellery and luxury brands.
• All are welcome