Retail Supervisor – Aquarium / Pet Store Experience [0580]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail aquarium supplier in Singapore is seeking a retail operations supervisor to oversee the daily functions of their aquarium retail shop. Responsibilities include supervising staff, managing inventory, ensuring excellent customer service, and maintaining aquatic displays. Candidates should have prior retail supervisory experience, familiarity with aquarium care, and the ability to work flexible hours. This role offers a competitive salary and the opportunity to work in a vibrant environment.

Qualifications

• Prior experience in retail supervision or a senior retail role preferred.
• Basic knowledge of aquarium care, livestock handling, or aquascaping.
• Willing to work retail hours, weekends, and public holidays if required.

Responsibilities

• Oversee daily operations of the aquarium retail shop.
• Supervise and guide retail staff for service standards.
• Handle cash management and daily sales reporting.
• Maintain cleanliness and upkeep of aquarium displays.
• Monitor livestock wellbeing and water quality.
• Assist customers with aquarium setup and troubleshooting.

Skills

Retail supervision experience

Customer service skills

Basic aquarium knowledge

Job description

Salary: Basic $3000 - $4500
Working Days: 6 Days (5 days off per month)
Working Hours: 10am – 8pm
Working Location: Havelock

Job Scope

• Oversee daily operations of the aquarium retail shop to ensure smooth workflow and excellent customer service.
• Supervise and guide retail staff, ensuring product knowledge, service standards, and performance are maintained.
• Handle opening and closing duties, cash management, POS operations, and daily sales reporting.
• Maintain proper shop presentation, cleanliness, and upkeep of livestock tanks, aquatic plants, and aquarium displays.
• Monitor livestock wellbeing, water quality, and stock conditions, coordinating care schedules where required.
• Manage inventory, conduct stock checks, and coordinate replenishment of livestock, plants, and products.
• Assist customers with aquarium setup advice, product recommendations, and troubleshooting.
• Handle customer enquiries, feedback, and complaints professionally.
• Ensure adherence to company SOPs, hygiene, and safety standards.
• Support sales promotions and overall store performance.
• Perform any other duties assigned by Management.

Requirements

• Prior experience in retail supervision or a senior retail role preferred.
• Basic knowledge of aquarium care, livestock handling, or aquascaping
• Willing to work retail hours, weekends, and public holidays if required.
• Will required to travel to other outlets when required

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580