Retail Supervisor

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail company in Singapore is looking for a Retail Supervisor to oversee daily operations of their aquarium shop. The ideal candidate should have prior experience in retail supervision and a basic knowledge of aquarium care. Responsibilities include managing staff, handling cash transactions, and assisting customers with aquarium setup. This position requires working retail hours, including weekends and public holidays. The job offers a salary range between $3000 to $4500.

Qualifications

• Prior experience in retail supervision or a senior retail role preferred.
• Basic knowledge of aquarium care, livestock handling, or aquascaping.
• Willing to work retail hours and weekends if required.

Responsibilities

• Oversee daily operations of the aquarium retail shop for smooth workflow.
• Supervise retail staff, ensuring service standards and performance.
• Handle cash management and daily sales reporting.
• Manage inventory, conduct stock checks, and coordinate replenishments.
• Assist customers with aquarium setup advice and troubleshooting.

Skills

Retail supervision

Customer service

Inventory management

Job description

Retail Supervisor

Salary: Basic $3000 - $4500

Working Days: 6 Days (5 days off per month)

Working Hours: 10am – 8pm

Working Location: Havelock

Job Scope

• Oversee daily operations of the aquarium retail shop to ensure smooth workflow and excellent customer service.
• Supervise and guide retail staff, ensuring product knowledge, service standards, and performance are maintained.
• Handle opening and closing duties, cash management, POS operations, and daily sales reporting.
• Maintain proper shop presentation, cleanliness, and upkeep of livestock tanks, aquatic plants, and aquarium displays.
• Monitor livestock wellbeing, water quality, and stock conditions, coordinating care schedules where required.
• Manage inventory, conduct stock checks, and coordinate replenishment of livestock, plants, and products.
• Assist customers with aquarium setup advice, product recommendations, and troubleshooting.
• Handle customer enquiries, feedback, and complaints professionally.
• Ensure adherence to company SOPs, hygiene, and safety standards.
• Support sales promotions and overall store performance.
• Perform any other duties assigned by Management.

Requirements

• Prior experience in retail supervision or a senior retail role preferred.
• Basic knowledge of aquarium care, livestock handling, or aquascaping.
• Willing to work retail hours, weekends, and public holidays if required.
• Will required to travel to other outlets when required.