Retail Sales Assistant (Up $3,600 + Commission) | Jewel / Orchard / CBD

XIANG DA GLOBAL CO., PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading Taiwanese eggroll company in Singapore is seeking enthusiastic retail staff to provide exceptional customer service and maintain store standards. Candidates should possess a positive attitude, good communication skills, and a willingness to learn in a dynamic environment. This full-time position requires members to work 44 hours a week and rotate between various store locations. Benefits include a competitive salary, attendance bonuses, and professional growth opportunities.

Benefits

Competitive pay

Attendance bonus

On-the-job training

Staff discounts

Qualifications

• Previous retail or food service experience is a plus.
• Ability to engage customers warmly.
• Strong commitment to attendance.

Responsibilities

• Welcome and engage customers with a smile.
• Handle point-of-sale operations accurately.
• Maintain store cleanliness and organization.
• Perform daily inventory counts.
• Gather customer feedback for improvement.
• Work full-time hours and rotate between stores.

Skills

Positive outgoing personality

Good communication skills

Excellent interpersonal skills

Dependable and committed

Customer-centric attitude

Willingness to learn

Job description

About Us

We are proud to be the leading brand in Taiwanese eggroll gifts. With our iconic slogan, "100 Possibilities of Eggrolls," we celebrate the rich heritage and innovative spirit of Taiwan. We craft authentic eggrolls with a modern twist, offering a unique taste experience that resonates with tradition and creativity. Join our dynamic team and represent a brand that sets the standard in Taiwan’s eggroll market.

Work Location

Our retail stores are located at Jewel Changi Airport, Takashimaya Shopping Center, Raffles City.
Occasional support for short-term pop-up locations may be required.
Applicants who are willing to rotate between stores are highly preferred.

Key Responsibilities

• Customer Engagement: Welcome, smile, and approach customers with a warm, cordial attitude, always prioritizing exceptional customer service.

• Sales & Transactions: Handle point-of-sale operations, process transactions accurately, and actively promote special offers to drive sales.

• Store Maintenance: Keep the store environment clean, organized, and inviting, reflecting our high brand standards.

• Daily Operations: Perform daily inventory counts and cash register reconciliations to ensure accurate stock levels and financial records.

• Feedback & Collaboration: Gather customer feedback and work collaboratively with the team to enhance service quality and meet daily sales targets.

• Full-Time Commitment: Full-time staff are required to work 44 hours per week, following store roster schedules and participating in store rotation assignments.

What Are We Looking For?

• Passionate & Energetic: A positive, outgoing personality with a genuine passion for food and customer service.

• Language Requirements: Good communication skills are required to support customers from different backgrounds.

• Strong Communicator: Excellent interpersonal skills and the ability to build lasting customer relationships.

• Dependable & Committed: Reliable with a commitment to excellent attendance—our attendance bonus rewards consistent presence with no unapproved absences.

• Customer-Centric: Always present a smile and a warm demeanor while serving customers.

• Retail or Food Service Experience: Previous experience is a plus, but a strong willingness to learn and grow is equally valued.

What Makes Us Special?

• Market Leadership: Represent the leading brand in Taiwanese eggroll gifts and be part of an iconic culinary legacy.

• Innovative Culture: Thrive in a creative environment where your ideas are valued and where tradition meets innovation.

• Growth Opportunities: Benefit from continuous training, career development, and opportunities to advance as our brand expands.

• Team Spirit: Join a supportive, energetic team that champions excellence in customer service and product quality.

Employer Questions

• What inspired you to pursue a career in retail or customer service?

• How do you ensure a high level of customer engagement in a busy environment?

• Can you share an example of turning a challenging customer interaction into a positive experience?

• What's your expected monthly basic salary?

• How do you maintain your commitment to consistent attendance?

Benefits

• Competitive Pay：Monthly salary ranging from $2,400 to $3,600, depending on experience, role scope and employment eligibility, plus commission incentives.

• Attendance Bonus：Additional $100 monthly for consistent and reliable attendance.

• Professional Growth：Enjoy on-the-job training and continuous professional development opportunities.

• Employee Perks：Benefit from staff discounts on our signature eggrolls and be part of a vibrant, team-oriented culture.