Retail Operations Manager, Singapore

Tiffany & Co.; Singapore; On-site; SGD 75,000 - 95,000; Full time

Job summary

A leading luxury jewelry retailer is seeking a Retail Operations Manager in Singapore to oversee store operations and stock management. In this role, you will ensure operational excellence, collaborate with teams across the market, and support training initiatives for store personnel. The ideal candidate will possess strong skills in operational compliance and a passion for enhancing the retail experience. This full-time role offers a unique opportunity to contribute to the Tiffany brand's excellence and legacy.

Qualifications

• Experience in retail operations and management.
• Ability to collaborate and communicate effectively.
• Capable of driving operational compliance and excellence.

Responsibilities

• Support all Retail Operations functions across Singapore stores.
• Drive market audit compliance with Audit teams.
• On-board and train store operations team members.
• Manage inventory and stock organization.
• Collaborate with Store Managers for effective operations.

Skills

Operational excellence

Stock management

Collaboration

Training

Customer experience

Job description

Join to apply for the Retail Operations Manager, Singapore role at Tiffany & Co.

Be Part of the Tiffany Story:
Behind every dream is the dreamer. We are looking for a Retail Operations Manager for our Singapore market to join our Maison to be a strong collaborator with the market teams to monitor the operational performance of all store operations and stock organization in order to deliver the Unique Tiffany Experience. If you are a dreamer, a visionary joymaker, and a daring achiever, we welcome you to apply now!

Job Description

• As the brand ambassador of Tiffany & Co., your main mission is support of all Retail Operations related functions across stores for Singapore and providing support to the Retail Excellence Director, Singapore.
• You will nurture and develop the store-based support community to continuously improve and achieve operational excellence with high levels of initiative and proactivity.

Showcasing The Tiffany Touch

• You will partner with Store Managers and work with the Operations Executive to be accountable for effective operations, stock management and transfers movements, including cycle counts and inventories; support with various payment processes and security (omnichannel, service, cash, etc.).
• You will also drive market audit compliance with Audit teams.
• Ensure accurate Physical Inventory (PI) to be carried out within all stores including scheduling, vendor relations, training, coordination and share the results with Zone/Market Leadership.
• On-board, train and animate store operations team members centered on the belief that People Make the Difference.

Celebrating Success at Tiffany

• You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism.
• Be part of a daring ambition and craft the future of Tiffany.
• A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations.

The Tiffany Experience

• Our HR team will connect with you to get to know you better and to share the Maison’s values and culture.
• Then, you will be meet with our Retail Excellence Director, Singapore to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed.
• You will also meet with our Regional teams to gain a strategic overview of the ways of working.
• For the final round, you will meet with our President who will share on a broader perspective, focusing on company’s goals and your potential impact on the company’s strategic objectives.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Retail Apparel and Fashion, Retail Luxury Goods and Jewelry, and Retail