Retail Operations Lead (Fresh Produce) - Store Transformation, Digitalization

RECRUIT HAUS PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading fresh produce company in Singapore is seeking a seasoned professional to lead operations and supplier management. The role requires over 10 years of experience in the fresh produce sector, strong skills in quality control, and the ability to influence cross-functional teams. The ideal candidate will also conduct training sessions for store staff and ensure compliance with quality standards. Join us to drive innovation in the food supply chain.

Qualifications

• 10+ years of operations, supply chain, and supplier management experience in fresh produce.
• Experience in quality control or food safety roles in a retail or wholesale environment.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Lead shrink management efforts and contribute to special projects.
• Conduct trainings for store staff and improve counter performance.
• Verify product quality and prepare compliance checklists.

Skills

Operations management

Supplier management

Quality control

Analytical skills

Problem-solving

Training

Communication skills

Education

Bachelor / Diploma in Business, Food Science, Food Technology, or related field

Job description

Responsibilities

• Report to Category Head
• Lead (wastage) shrink management effort
• Contribute to special projects (e.g. AI, digitalization, store transformation)
• Conduct trainings – Service, appealing meat display for counter staff (raw materials / fresh meat, raw) at supermarket stores island-wide
• Contribute to SOP/process/training development with subject‑matter expertise
• Run shadow counter P&L and mange counter performance
• Support stores to improve counter performance
• Communicate customer/frontline feedback to Products
• Verify product quality, SOP adherence, and equipment quality in stores
• Prepare checklist for compliance checks (quality, SOP, process etc)
• Lead and organize Fresh Produce setup for store openings/renovations

Job Requirements

• Bachelor / Diploma in Business, Food Science Food Technology, or related field
• 10+ years of operations, supply chain, supplier management experience in a fresh produce (Seafood & Fish, Fruits & Vegetable)
• Quality control or food safety role, preferably in a retail or wholesale environment
• Ability to train and influence cross-functional teams
• Strong analytical and problem-solving skills with data‑driven mindset
• Able to multitask and work well in a fast‑paced environment
• Positive, proactive, and adaptable mindset.
• Good communication skills as required to conduct presentation

Interested candidates, submit MS Word resume to [e-mail] or contact [phone]