Retail Manager

WGT Events & HR Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail management company in Singapore is seeking an experienced manager to develop business strategies, optimize profitability, and ensure customer satisfaction. The ideal candidate has at least 5 years of management experience and is available for retail hours, including weekends and public holidays. Responsibilities include training staff and handling customer issues.

Qualifications

• 5 years of management/supervisory experience required.
• Ability to commit to retail hours, weekends, and public holidays.
• Experience in setting up new outlet/operations preferred.

Responsibilities

• Develop business strategies to raise customer pool and optimize profitability.
• Meet sales goals by training and motivating sales staff.
• Ensure high levels of customer satisfaction through excellent service.

Skills

Management experience

Sales training

Customer satisfaction

Job description

Responsibilities

• Develop business strategies to raise customers pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional duties assigned by the management

Requirements

• Posses 5 years of management/supervisory experiences
• Able to commit retail hours, weekends and public holiday
• Prefer experiences in setting up new outlet/operations
• Able to commence within short notice/immediate

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We regret only short-listed candidates will be notified.