Retail Head

Weekday AI (YC W21); Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A luxury retail company in Singapore is seeking an experienced Retail Head to oversee and expand retail operations across stores. The ideal candidate will possess a minimum of 10 years of retail experience, with strong expertise in retail strategy, visual merchandising, and team leadership. This full-time position focuses on delivering exceptional customer experiences and achieving sales targets. Responsibilities include developing retail growth strategies, managing sales performance, and ensuring operational excellence.

Qualifications

• Minimum 10 years of retail experience, including 4-5 years in a leadership role.
• Strong understanding of luxury retail operations, CRM, and omnichannel strategies.

Responsibilities

• Develop and execute retail growth strategies.
• Manage sales targets and performance metrics.
• Lead and train a team of managers and staff.
• Ensure excellent customer service.
• Oversee daily operations and maintain brand consistency.

Skills

Retail strategy

Visual merchandising

Team leadership

Customer-centric practices

Education

Bachelor's degree in Business, Retail Management, or related field

MBA preferred

Job description

This role is for one of the Weekday's clients. The salary range for this position is Rs hidden_mobile - Rs hidden_mobile per annum. The ideal candidate should have a minimum of 10 years of experience and the job location is in Kolkata. This is a full-time position.We are looking for an experienced and strategic Retail Head to oversee and expand retail operations across stores. Your primary focus will be on delivering exceptional customer experiences, achieving sales targets, and upholding operational excellence in a premium or luxury retail setting. The successful candidate will possess expertise in retail strategy, visual merchandising, team leadership, and customer-centric practices.Your responsibilities will include developing and executing retail growth strategies, managing sales targets and performance metrics, leading and training a team of managers and staff, ensuring excellent customer service, overseeing daily operations, maintaining brand consistency through visual merchandising, collaborating on marketing initiatives, and driving profitability.To be considered for this role, you should have a Bachelor's degree in Business, Retail Management, or a related field, with an MBA preferred. You must have a minimum of 10 years of retail experience, including 4-5 years in a leadership role within jewellery, luxury, or fashion retail. Successful candidates will demonstrate a track record of expanding retail footprints, strong understanding of luxury retail operations, CRM, and omnichannel strategies.Key competencies for this role include leadership and team development, strategic thinking, customer-centric mindset, financial and operational acumen, strong communication skills, data-driven decision-making, and a high aesthetic sensitivity aligned with premium brand standards.,

• Job Tags visual merchandising, operational excellence, customer experience, merchandising, business process quality

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