Retail Associate (Travel Essentials)

PVG SEA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury retail company in Singapore is seeking dedicated team members to provide exceptional customer service and sales assistance. Candidates should have experience in luxury fashion retail, strong communication skills, and attention to detail. The role involves maintaining high visual merchandising standards, processing sales transactions, and managing stock levels at Changi Airport. A positive, service-oriented attitude is essential for success in this fast-paced environment.

Qualifications

• Prior experience in luxury fashion retail.
• Strong communication skills to engage with diverse customers.
• Excellent product knowledge for informed recommendations.
• Attention to detail and high standards of presentation.
• Comfortable working in Changi Airport on retail shifts.

Responsibilities

• Deliver outstanding customer service and sales assistance.
• Maintain store presentation and visual merchandising standards.
• Process sales transactions accurately.
• Assist in managing stock levels and replenishment.
• Contribute to sales targets and key performance indicators.
• Handle customer inquiries and concerns per company policy.

Skills

Customer service

Sales assistance

Communication skills

Interpersonal skills

Attention to detail

Job description

Job Description

• Deliver outstanding customer service and sales assistance to all customers
• Maintain store presentation and visual merchandising standards
• Process sales transactions accurately and efficiently
• Assist in managing stock levels and replenishment
• Contribute to the achievement of sales targets and key performance indicators
• Identifies and handles customers’ inquiries and concerns in accordance to company and airport (refund) policy

Requirements

• Prior experience in luxury fashion retail or in similar capacity
• Strong communication and interpersonal skills to engage with a diverse customer base
• Excellent product knowledge and the ability to make informed recommendations
• Attention to detail and a passion for maintaining high standards of presentation
• Comfortable to working in Changi Airport on retail shift hours, including weekends and public holidays
• A positive, service-oriented attitude and the ability to work collaboratively in a team