Retail Associate (Part-Time & Full-time)

Essential Extra Gift Store; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A retail gift store in Singapore is seeking a Retail Sales Associate. You will provide exceptional customer service and support store operations while working closely with the team. Ideal candidates are energetic individuals with a passion for customer experiences, able to work flexible hours, including weekends. Previous experience is beneficial but a positive attitude is a must. Competitive pay and discounts offered.

Benefits

Competitive hourly wage

Employee discount

Supportive work environment

Opportunities for growth

Qualifications

• Experience is preferred but not required.
• Fluent in English, Mandarin is a bonus.
• Able to work independently in a fast-paced environment.

Responsibilities

• Greet customers and provide exceptional service.
• Process transactions accurately at the POS.
• Maintain a clean and visually appealing sales floor.

Skills

Customer service

Communication skills

Sales techniques

Multitasking ability

Education

Diploma/NITEC in any field

Job description

Overview

Job Title: Retail Sales Associate | Customer Experience Champion

Location: Essential Extra Gift Store at Shenton Way at the heart of Singapore Central Business District

About Us: Essential Extra is a little shop filled with love for design. We embrace wholesome designs, supporting makers and designers, regardless of their country of origin. Every design at our shop is a result of thought and hard work.

At Essential Extra Gift Store, we believe that every customer interaction is an opportunity to create a memorable experience. We’re not just selling products; we’re building a community and helping our customers find exactly what they need. Join our vibrant team and be the face of our brand!

The Role

As a Retail Sales Associate, you are the heart of our store. You’ll be the first point of contact for our customers, using your product knowledge and passion for service to guide them, solve their problems, and ensure they leave happier than when they arrived. Your day will be fast-paced, varied, and rewarding.

Key Responsibilities

• Customer Service & Sales: Greet customers with a warm, welcoming attitude and provide exceptional, personalized service.
• Actively listen to customer needs and recommend products that provide the perfect solution.
• Drive sales by sharing your enthusiasm for our products and promoting current promotions.
• Process transactions accurately at the point-of-sale (POS) system.
• Store Operations: Maintain a clean, organized, and visually appealing sales floor.
• Receive, unbox, and merchandise new shipments according to company standards.
• Assist in setting up compelling displays for promotions and new arrivals.
• Help manage inventory through stock counts and restocking shelves.
• Team Collaboration: Work collaboratively with team members to achieve daily sales goals and store objectives.
• Share customer feedback and insights with the management team to help us improve.

Requirements

• Experience will be preferred but not required
• Able to speak fluently in English. (Ability to speak Mandarin is a bonus)
• Candidates must possess at least Diploma/NITEC in any field.
• Ability to multi-task in a fast-paced environment & work independently
• Able to start October 2025 onwards
• For Singaporeans only. (For part-time – 3 to 6 months part time position & preferably work 2 to 3 days per week)

Who You Are

• A people-person who thrives on interaction and builds rapport easily.
• Energetic, positive, and bring a can-do attitude to work every day.
• A quick learner with a passion for our products and brand.
• Reliable, punctual, and have a strong sense of accountability.
• Able to multitask in a fast-paced environment and stay calm under pressure.
• Available to work a flexible schedule, including weekends and holidays.
• Previous retail or customer service experience is a plus, but a great attitude is most important!

What We Offer

• Competitive hourly wage plus potential for sales-based incentives.
• Employee discount on our amazing products.
• A fun, supportive, and team-oriented work environment.
• Opportunities for growth and advancement within the company.
• Comprehensive training on our products and sales techniques.

Ready to Join Us?

If you’re excited to create fantastic customer experiences, we’d love to hear from you! Please apply with your resume and a brief note on why you’d be a great fit for our team.