Retail Associate

5G-Starlink Pte.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail company in Singapore is looking for a Customer Sales Associate to achieve sales targets through excellent customer service and engagement. Responsibilities include building customer relationships, maintaining merchandising standards, and operating POS systems. The ideal candidate should have 3-6 months of retail experience, strong interpersonal skills, and readiness to adhere to grooming standards. Candidates must be located in Singapore and available to start work promptly. Join us to develop a fulfilling career in the retail industry.

Qualifications

• 1-6 months of retail or sales experience, preferably in fashion or FMCG.
• Good command of English and local language.
• Ability to follow company retail standards and procedure.

Responsibilities

• Achieve sales targets by providing excellent customer service.
• Build customer loyalty and rapport.
• Maintain high visual merchandising standards.

Skills

Customer service

Sales target achievement

Relationship building

POS operation

Visual merchandising

Product knowledge

Education

Secondary / Certificate in Retail Management

Tools

Outlook

Word

Excel

Powerpoint

Job description

In view of the current global pandemic related to COVID-19 and the increased visa and border restrictions, we are unable to extend offers to candidates who are not currently in the physical location where this role will be based. As a result, we will be prioritising applications who are able to start work in Singapore within a set timeframe. We will be reviewing our position constantly and will make the necessary adjustments where appropriate. Thank you for your continued interest in a career at adidas.

Purpose / Mission

To achieve store sales target by providing excellent customer service.

Accountabilities

Primary Accountabilities

• 1. Achieve individual and/or shared sales target assigned.
• 2. Provide excellent customer service.
• 3. Build rapport and customer loyalty.
• 4. Proactively follow‑up on customer queries and needs.
• 5. Respond positively to customer complaints.
• 6. Use in‑store interactive tools and product promotions to drive sales.
• 7. Commitment to team roster and positive attendance record.
• 8. Keep abreast of latest sports news (or trends in fashion) in order to possess in‑depth product knowledge and communicate to customers effectively.
• 9. Ensure that visual merchandising standards are adhered to all times.
• 10. Operate POS efficiently and maintain a high standard of accuracy.
• 11. Be presentable at all times in the selling area, adhering to grooming standards.

Secondary Accountabilities

• 1. Keep the store environment clean, neat and tidy.
• 2. Replenish merchandise, conduct stock check and manage fitting room or stock room.
• 3. Adhere to company retail standards, operation procedure and policy.

Professional background / Experience

Functional: Experience in Retail / Sales
Industry: Preferably 3-6 months in apparel/ fashion/ FW or FMCG Retail
Exposure: Sports, Fashion

Education

Secondary / Certificate in Retail Management

IT

• Outlook: Intermediate
• Word: Intermediate
• Excel: Intermediate
• Powerpoint: Intermediate

Language Skills

English: Good
Local Language: Good

Core Values

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETES MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need..

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our companys standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.