Retail Assistant - Apparel Store

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a customer service associate to work at Changi Airport / Bugis with a salary range of SGD 2,200 - 2,400 plus commission. Responsibilities include managing customer inquiries, maintaining store cleanliness, handling transactions, and ensuring product availability. The position requires excellent communication skills and a strong focus on customer satisfaction, along with the ability to work in a dynamic retail environment.

Qualifications

• Proven track record in customer service or retail.
• Ability to handle cash transactions accurately.
• Familiarity with stock management and store displays.

Responsibilities

• Provide customers with product information.
• Guide customers in making purchasing decisions.
• Ensure shelves are stocked and clean.
• Handle refunds and exchanges.

Skills

Customer service skills

Product knowledge

Cash handling

Organizational skills

Job description

WhatsApp: [phone] (Kyler)
Email: [e-mail]

Location: Changi Airport / Bugis

• Working days - 6 days
• Operation hours: 6am - 12am (shift to be discuss )
• For 6am Opening shift / and 12am closing shift would have door to door transport provided
• Basic Salary: SGD 2,200 - SGD 2,400 + Commission

Job Responsibilities

• Provide customers with product information, demonstrate and explain product features.
• Guide customers to assist them making purchasing decisions.
• Ensure that shelves are stocked properly and that all items and shelves are dusted and cleaned periodically.
• Ensure the overall cleanliness and maintenance of the store.
• Handle refunds and exchanges and associated paperwork.
• Balance cash registers at the end of the shift and make sure that there is sufficient cash change available for the next shift.
• Order low stocks and make sure that newly delivered stock is placed on shelves appropriately.
• Put up store and window displays for products on promotion.
• Ensure that any discrepancies are communicated to your Reporting Manager immediately.
• Take and resolve customers’ complaints and relay complicated ones to the Reporting Manager.
• Any duties as delegated by your Reporting Manager.
• To maintain and follow all procedures as prescribed by the SOP of the Company from time to time.

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683