Retail Assistant - Apparel Store / Changi Airport [2683]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail company in Singapore is seeking a Customer Service Associate to provide product information and assist customers with purchases. Responsibilities include maintaining store cleanliness, managing transactions, and addressing customer inquiries. The ideal candidate has strong customer service skills and experience in retail. Competitive salary offered with commission.

Qualifications

• Strong customer service skills.
• Ability to handle cash and perform basic financial transactions.
• Experience in retail or customer-facing roles.

Responsibilities

• Provide customers with product information and guidance.
• Maintain cleanliness and organization of the store.
• Handle transactions and manage cash register.
• Address customer complaints and ensure satisfaction.

Job description

Overview

WhatsApp: [phone] (Kyler)

Email: [e-mail]

Location: Changi Airport

• Working days - 6 days
• Operation hours: 6am - 12am (shift to be discussed)
• For 6am opening shift / 12am closing shift, door-to-door transport would be provided
• Basic Salary: SGD 2,200 - SGD 2,400 + Commission

Job Responsibilities

• Provide customers with product information, demonstrate and explain product features.
• Guide customers to assist them making purchasing decisions.
• Ensure that shelves are stocked properly and that all items and shelves are dusted and cleaned periodically.
• Ensure the overall cleanliness and maintenance of the store.
• Handle refunds and exchanges and associated paperwork.
• Balance cash registers at the end of the shift and make sure that there is sufficient cash change available for the next shift.
• Order low stocks and make sure that newly delivered stock is placed on shelves appropriately.
• Put up store and window displays for products on promotion.
• Ensure that any discrepancies are communicated to your Reporting Manager immediately.
• Take and resolve customers’ complaints and relay complicated ones to the Reporting Manager.
• Any duties as delegated by your Reporting Manager.
• To maintain and follow all procedures as prescribed by the SOP of the Company from time to time

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683