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A prominent restaurant company in Singapore is looking for a Support Manager to assist in daily operations and ensure high customer satisfaction. Responsibilities include overseeing service duties, managing staff training, and maintaining dining area standards. The ideal candidate has 2-3 years of relevant experience in Food and Beverage and excellent communication skills. Flexibility for split shifts and holidays is a must. This role requires effective guest interaction and teamwork.
Support Managers in the daily operations of the restaurant to ensure smooth service. Responding to guest inquiries and feedback while ensuring a high level of customer satisfaction.
Actively gather guest feedback during service to ensure satisfaction.
Perform general service duties, including taking orders, serving, clearing, and table setup. Oversee the setup, cleanliness, maintenance, and safety of dining areas.
Ensuring proper inventory management and effective communication with the culinary team to support timely food service operations.
Handle cashiering and payment processes accurately.
Supervise and train staff in accordance with the outlet’s service standards. Ensure compliance with the company’s Standard Operating Procedures (SOPs).
Serve as Manager on Duty in the absence of Managers.