Restaurant Supervisor

GAIA FRANCHISE CONCEPTS PTE. LTD.; Singapore; On-site; SGD 28,000 - 40,000; Full time

Job summary

A leading restaurant group in Singapore is seeking a Restaurant Supervisor to assist the Restaurant Manager and ensure smooth daily operations. The ideal candidate has 3-5 years of experience in an F&B outlet, preferably with exposure to Japanese cuisine. Responsibilities include overseeing service quality, managing staff, and ensuring compliance with food safety regulations. The role requires strong communication skills and a passion for customer service. Competitive compensation and a supportive work environment are offered.

Qualifications

• At least 3 years experience in managing an F&B outlet.
• Good command of spoken and written English.
• Ability to work in a team environment.

Responsibilities

• Assist the Restaurant Manager in daily operations.
• Manage opening and closing checklists.
• Coach and mentor new service staff.

Skills

Customer service

People management

Teamwork

Communication

Computer literacy

Education

Secondary School/"O" Level

Professional Certificate/NITEC

Diploma or Higher Diploma

Tools

POS system

Job description

Udon Shin is a Japaneseudon specialist that started in Tokyo (in 2011). In November 2025, it opened its first international outlet – Singapore. The concept is all about craftsmanship and freshness: we follow a “Four Fresh” philosophy – Udon noodles are freshly kneaded, freshly cut, freshly boiled, and tempura is freshly fried.The kitchen is an open concept where diners can see their Udon being freshlymade and cooked.

The primary role of the Restaurant Supervisor is to provide support to the Restaurant Manager and any other persons or companies assigned, in a professional and timely manner. This individual possesses communication, service oriented, friendly, approachable, people management skill and team player.

Responsibilities

• Assist the Restaurant Manager in overseeing and ensuring smooth daily operations
• Run opening and closing checklist.
• Coordinate food activities with Sous Chef
• Handling of cash, POS system, and report of take-in-cash when on duty
• To provide guidance, coaching and mentoring of new service staff
• Provide a high quality of service and deliver excellent dining experience to all customers
• Respond to the customer or team members comments and feedback professionally
• Ensure that the Restaurant Manager is aware of any problems/activities that have been, are currently, and will occur.
• Responsible for recording daily sales report, ensuring all food and beverage items and products are accounted for; stocks and ingredients keep fresh and follow FIFO (first in first out) system
• Ensure food safety regulations are followed as according to SFA’s policy
• Responsible and ensure outlet safety, cleanliness, hygiene is keeping in high standards
• Carry out supervisory duties such as delegating responsibilities and ensuring duties are completed up to standards.
• Provide excellent service experience to all customers
• Gather customer feedback to improve the customer’s experience.
• Keep track of bar inventory and other restaurant consumable items and assist in ordering to ensure par level is always maintained.
• Any other duties as assigned

Requirements

• Candidates must possess at least a Secondary School/”O” Level, Professional Certificate/NITEC, Diploma, Advanced/Higher/Graduate Diploma in any fields
• Minimum 3 to 5 years of working experience in managing an F&B outlet in similar capacity
• Experience in Japanese cuisine is an advantages
• High standard of personal hygiene
• Good command of spoken and written English for business communication needs
• Good working attitude and an outgoing individual with a passion in customer service
• Able to work in a team
• Computer literacy with knowledge of POS is a plus.

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Franchise Concepts Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.