Restaurant Service Crew

YOSSBY ASIA PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A restaurant in Singapore is seeking a dynamic team member responsible for guest services, including reservations and table management. The ideal candidate must be adaptable, possess strong communication and interpersonal skills, and be ready to work during shifts, weekends, and public holidays. This role involves engaging guests to ensure satisfaction and assisting with other tasks as needed.

Qualifications

• Willing to work shift hours, weekends and Public Holidays.
• Able to adapt to a fast-paced environment.
• Good communication and interpersonal skills.

Responsibilities

• Receiving and confirming walk-in, telephonic, and online reservations.
• Greeting guests and managing waiting lists.
• Providing guests with menus and answering initial questions.
• Assigning guests to preferred tables while managing table rotation.
• Engaging with guests to ensure satisfaction with food and service.
• Responding to and resolving guest complaints.
• Familiar with menu and products.
• Assisting in other positions as needed.

Skills

Good communication skills

Interpersonal skills

Job description

Responsibilities

• Receiving and confirming walk-in, telephonic, and online reservations.
• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Assigning guests to tables they prefer, while keeping table rotation in mind.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Be well versed in our menu and products.
• Helping out with other positions in the restaurant as needed.

Qualifications

• Willing to work shift hours, weekends and Public Holidays
• Able to adapt to a fast-paced environment
• Has good communication and interpersonal skills