Restaurant Operations Lead: Service Excellence & Growth

RMR INTERNATIONAL PRIVATE LIMITED; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A restaurant management company in Singapore is seeking a Restaurant Operations Executive to oversee daily operations. The successful candidate will manage staff, ensure food quality and compliance with safety standards, and handle customer feedback. A diploma or degree in Hospitality is required along with at least 5 years of experience in restaurant operations. Strong leadership and communication skills are essential.

Qualifications

• Minimum 5 years’ experience in restaurant or F&B operations.
• Able to work shifts, weekends, and public holidays as required.
• Positive attitude and ability to work in a fast-paced environment.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service.
• Supervise service and kitchen teams for excellent customer experience.
• Manage staff scheduling, attendance, and performance.
• Handle customer feedback and ensure guest satisfaction.

Skills

Leadership

Communication

Problem-solving

Food safety knowledge

Hygiene compliance

Education

Diploma or Degree in Hospitality or F&B Management

Job description

A restaurant management company in Singapore is seeking a Restaurant Operations Executive to oversee daily operations. The successful candidate will manage staff, ensure food quality and compliance with safety standards, and handle customer feedback. A diploma or degree in Hospitality is required along with at least 5 years of experience in restaurant operations. Strong leadership and communication skills are essential.