Restaurant Operations Lead

SG HUMAN RESOURCE; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality firm in Singapore is seeking a qualified individual to manage vendor contracts and invoices, supervise staff, and enhance customer service. The ideal candidate will have strong math, reporting, and communication skills, be available to work evenings and weekends, and have a positive customer service attitude. This position offers a significant opportunity to influence guest experiences and operational efficiency.

Qualifications

• Good math and reporting skills required.
• Customer service attitude is essential.
• Must have communication and team management abilities.
• Availability to work evenings, holidays, and weekends is necessary.

Responsibilities

• Manage and store vendors’ contracts and invoices.
• Coordinate front of house and back of house communication.
• Prepare shift schedules.
• Supervise kitchen and wait staff, providing assistance as needed.
• Keep detailed records of costs and revenues.
• Monitor compliance with safety regulations.
• Gather guests’ feedback and recommend menu improvements.

Skills

Math skills

Customer service attitude

Communication skills

Team management

Job description

A leading hospitality firm in Singapore is seeking a qualified individual to manage vendor contracts and invoices, supervise staff, and enhance customer service. The ideal candidate will have strong math, reporting, and communication skills, be available to work evenings and weekends, and have a positive customer service attitude. This position offers a significant opportunity to influence guest experiences and operational efficiency.