Restaurant Operations & Guest Experience Lead

CORIANDER LEAF PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dining establishment in Singapore is looking for a management professional to oversee operations. Responsibilities include managing staff performance, preparing budgets, ensuring guest satisfaction, and conducting service quality evaluations. The ideal candidate has a Diploma in Hospitality Management and 5-7 years of experience in upscale restaurants, along with strong financial acumen and excellent communication skills. This role requires a proactive approach to staff training and guest engagement to build loyalty and credibility.

Qualifications

• Five to seven years’ experience of successfully managing an independent outlet.
• Proficient in all aspects of Food & Beverage operations.
• Strong working knowledge of food and wines.

Responsibilities

• Ensure timely recruitment of staff to maintain quality service.
• Prepare annual Operational Budget and Sales & Marketing Plan.
• Provide prompt and efficient service as per established standards.
• Conduct performance appraisals for team members.
• Initiate special events to attract patrons and build street credibility.

Skills

Hospitality Management

Food & Beverage Operations

Financial Analysis

Staff Training

Effective Communication

Education

Diploma in Hospitality Management

Job description

A dining establishment in Singapore is looking for a management professional to oversee operations. Responsibilities include managing staff performance, preparing budgets, ensuring guest satisfaction, and conducting service quality evaluations. The ideal candidate has a Diploma in Hospitality Management and 5-7 years of experience in upscale restaurants, along with strong financial acumen and excellent communication skills. This role requires a proactive approach to staff training and guest engagement to build loyalty and credibility.