Restaurant Manager

Kingdom Junior; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant in Singapore is seeking a skilled supervisor to resolve customer issues and ensure high service levels. Responsibilities include coordinating with the marketing department, gathering customer feedback, and maintaining food quality with the kitchen crew. The ideal candidate should have a diploma or degree in any field, along with at least 3 years of supervisory experience in a hotel or restaurant, and strong English skills. Competitive compensation and career growth opportunities are offered.

Qualifications

• 3 years experience as supervisor in a hotel or restaurant.
• Strong spoken and written English skills.

Responsibilities

• Resolve customer issues effectively.
• Maintain the highest level of customer service.
• Coordinate with marketing to update staff.
• Gather customer feedback for management.
• Ensure food quality with kitchen staff.
• Handle administrative duties like stock ordering.

Skills

Customer service

Communication

Problem-solving

Education

Diploma/Degree in any field

Job description

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English