The Restaurant Manager at
Bar-Roque Grill
is responsible for leading daily front-of-house (FOH) operations, ensuring outstanding guest experiences, overseeing staff performance, and supporting the overall success of the restaurant. This role requires strong leadership, excellent communication, and a passion for hospitality.
Guest Experience & Service
- Ensure all guests receive exceptional, warm, and consistent service.
- Handle guest inquiries, feedback, and complaints professionally.
- Maintain high service standards across lunch, dinner, and bar service.
- Manage reservations and table flow to maximize guest satisfaction and efficiency.
Team Leadership & Training
- Recruit, train, schedule, and supervise FOH team members (servers, bartenders, hosts).
- Lead pre-shift briefings and ongoing staff development.
- Foster a positive, professional, and collaborative work environment.
- Conduct performance evaluations and coaching conversations when needed.
Operations & Administration
- Oversee daily opening and closing procedures.
- Maintain cleanliness, safety, and organization of the dining room and bar.
- Monitor inventory of FOH supplies, including beverages and service equipment.
- Assist in planning and executing events, promotions, and holiday menus.
Financial & Business Management
- Work with ownership/GM on budgeting, cost control, and revenue goals.
- Manage labor costs through effective scheduling and staffing.
- Analyze sales trends and provide insights to improve performance.
- Ensure compliance with food safety, alcohol service laws, and company policies.
Qualifications
- 2–4 years of experience in restaurant or hospitality management (or strong supervisory experience).
- Knowledge of upscale or grill-focused dining environments is an advantage.
- Strong leadership, communication, and problem-solving abilities.
- Ability to multitask in a fast-paced, guest-centered environment.
- Understanding of POS systems, reservation platforms, and basic financial reporting.
- Flexible schedule (nights, weekends, holidays required).
Key Traits
- Warm, professional presence with excellent people skills.
- Detail-oriented and highly organized.
- Calm under pressure, solution-focused.
- Passionate about food, wine, and hospitality.
- Team-first mindset and commitment to service excellence.