Restaurant Kitchen Head Chef

SIAM SEAFOOD BUCKET; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A seafood restaurant chain in Singapore is seeking a dedicated Store Manager to oversee store operations. Responsibilities include managing a team of Assistant Managers and Supervisors, ensuring compliance with safety and hygiene standards, and handling customer feedback. The ideal candidate will possess strong leadership skills and a commitment to high-quality service. This role is crucial for maintaining operational excellence within the store.

Responsibilities

• Manage store operations and ensure effective team leadership.
• Maintain quality standards in food preparation.
• Handle customer queries and feedback professionally.
• Maintain guidelines of food preparation for quality.
• Coach staff for excellent customer service.
• Handle customer queries and feedback professionally.
• Ensure compliance with safety and hygiene standards.
• Adhere strictly to company policies and procedures.
• Handle staff selection and recruitment.
• Monitor staff performance and enforce discipline.
• Conduct on-the-job training for staff.

Job description

Roles & Responsibilities

• manage store operations
• lead and supervise a team of Assistant Managers, Supervisors and Crew
• ensure that the store has adequate manpower for daily operations through effective and efficient roster planning and manpower deployment
• maintain guidelines of food preparation to ensure that desired quality and standards are achieved
• coach staff in providing excellent service experience to all customers
• handle all customer queries and feedback in a professional and timely manner
• ensure compliance to safety, hygiene and sanitation standards according to statutory guidelines
• ensure that policies and standard operating procedures are strictly adhered to
• handle selection and recruitment of staff
• monitor work performance of all staff and enforce discipline when necessary
• ensure on-the-job training is conducted for all staff