Restaurant Guest Experience Specialist

TALENT TRADER GROUP PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A hospitality management company in Singapore is seeking a professional to welcome guests and manage their dining experience, ensuring prompt food delivery and attentive service. The ideal candidate has at least 1 year of experience in the Hotel/F&B industry and possesses excellent communication skills. The role involves handling guest orders, managing billing, and responding effectively to inquiries, creating a pleasant dining atmosphere.

Qualifications

• Minimum 1 year of working experience in Hotel/F&B industry.
• Excellent communication skills.

Responsibilities

• Welcome guests and escort them to their assigned tables and seats.
• Suggest menu items and take orders accurately.
• Verify that food is delivered promptly and matches the order.
• Ensure tables are properly set and utensils are clean and in place.
• Handle billing and process payments via cash or card.
• Respond to guest questions and resolve complaints courteously.

Skills

Excellent communication skills

Job description

A hospitality management company in Singapore is seeking a professional to welcome guests and manage their dining experience, ensuring prompt food delivery and attentive service. The ideal candidate has at least 1 year of experience in the Hotel/F&B industry and possesses excellent communication skills. The role involves handling guest orders, managing billing, and responding effectively to inquiries, creating a pleasant dining atmosphere.