Restaurant Front-of-House Supervisor: Ops, Guest Experience

Tyson Jay; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality management company in Singapore is seeking a supervisory role to oversee front-of-house operations. Responsibilities include ensuring service quality and hygiene compliance, handling guest feedback, and supporting team recruitment and training. Candidates should possess at least 2 years of supervisory experience in the food and beverage or hospitality sector and have strong customer service skills. Willingness to work shifts, including weekends and public holidays, is essential.

Qualifications

• Minimum 2 years of experience in a supervisory role within F&B or hospitality.
• Strong customer service and interpersonal skills required.
• Proactive team player with good communication and leadership qualities.

Responsibilities

• Assist in supervising and coordinating front-of-house operations.
• Ensure service quality, cleanliness, and compliance with hygiene standards.
• Handle guest enquiries, feedback, and complaints promptly.

Skills

Customer service skills

Interpersonal skills

Communication skills

Leadership qualities

Team player attitude

Education

Diploma or Certificate in Hospitality or related field

Tools

POS systems

Job description

A hospitality management company in Singapore is seeking a supervisory role to oversee front-of-house operations. Responsibilities include ensuring service quality and hygiene compliance, handling guest feedback, and supporting team recruitment and training. Candidates should possess at least 2 years of supervisory experience in the food and beverage or hospitality sector and have strong customer service skills. Willingness to work shifts, including weekends and public holidays, is essential.