Restaurant Executive

GOODWOOD PARK HOTEL PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prestigious heritage hotel in Singapore is seeking a dedicated individual to join their Food & Beverage Department. The successful candidate will assist in supervising restaurant operations, training staff, and maintaining service standards. This role requires a minimum of 2 years of experience in F&B and the ability to thrive in a fast-paced setting. Responsibilities also include managing guest complaints and ensuring safety procedures are followed. Join the team to contribute to a legacy of legendary hospitality.

Qualifications

• Minimum 2 years of experience in Food & Beverage operations.
• Ability to work in a fast-paced environment.
• Strong leadership skills to supervise staff effectively.

Responsibilities

• Assist in recruiting and training staff.
• Ensure service standards are maintained.
• Supervise cleanliness and organization of restaurant operations.
• Handle guest complaints promptly.
• Implement safety procedures and evaluate staff performance.

Skills

Team leadership

Communication

Problem-solving

Education

GCE 'O' Levels or equivalent

Job description

GOODWOOD PARK HOTEL

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotelhas celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Food & Beverage Department.

Reporting to the Restaurant Manager, your job responsibilities include, but not limited to:-

Responsibilities

• Assists in recruiting, training, motivating, coaching, directing and supervising the work of the employees in the restaurant/bar and banquet operations.
• Assists in developing and implementing all training programmes on a continual basis to ensure a high degree of professionalism within the staff.
• Ensures that the service standards are maintained while operating within budgeted labour cost guidelines. Food and beverage cost control is also important, preventing any wastage and over-ordering.
• Ensures proper care, security and maintenance of hotel equipment.
• Supervises the storage and operational area, ensuring that all restaurants, bars and function rooms are clean and tidy at all times.
• Assists in the preparation of the payroll and budgeting reports.
• Attends all briefings and meetings in the absence of the Restaurant Manager and disseminates the information to staff.
• Monitors staff grooming, attitude and degree of professionalism to ensure strict adherence to the standards of quality service.
• Takes an active role in implementing safety procedures, also to evaluate staff performance and making recommendations to the Manager.
• Attends to any hotel emergency or safety situations with urgency.
• Fosters a close working relationship with the other departments through effective communication.
• Attends to guests’ complaints, problems or situations promptly to the satisfaction of the guests.
• Assists service staff at peak periods when possible. Must also be well-versed with F&B operations hours.
• Plans staff duty roster and conducts briefing regularly.
• Monitors and controls crowd when busy, always be on alert and stay vigilant on suspicious/strange findings.
• Performs any other duties as may be assigned from time to time by the management.

Requirements

• GCE 'O' Levels or equivalent
• 2 years of F&B experience
• Ability to work in a fast-paced environment

For more information, please visit www.goodwoodparkhotel.com

Please be informed that only shortlisted candidates will be notified.