Residential Manager (MCST)

ADVANCER IFM PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A property management company in Singapore seeks a Residential Manager to oversee the daily operations of a strata-titled property. You will be responsible for managing staff, ensuring compliance with MCST by-laws, and maintaining high service standards for resident satisfaction. Ideal candidates should possess relevant educational qualifications and have 3-5 years of experience in property management. Strong communication and leadership skills are essential for this role, alongside proficiency in MS Office and property management software.

Qualifications

• 3-5 years' experience in MCST or residential property management.
• Knowledge of building operations and maintenance.
• Ability to monitor operations and implement SOPs.

Responsibilities

• Act as main contact for residents and advise MCST Council.
• Supervise on-site staff and coordinate contractors.
• Ensure compliance with MCST by-laws and safety standards.

Skills

Strong communication skills

Leadership

Interpersonal skills

Knowledge of MCST by-laws

Proficiency in MS Office

Property management software

Education

Diploma or degree in Property/Facilities Management

Business Administration or related field

Job description

Job Description & Requirements

Overview

The Residential Manager oversees the daily operations of a strata-titled residential property, ensuring compliance with MCST by-laws, high service standards, and resident satisfaction. The role involves managing staff and vendors, maintaining facilities, and liaising with the MCST Council.

Key Responsibilities

• Act as main contact for residents and advise MCST Council on operational matters.
• Supervise on-site staff and coordinate contractors for maintenance, cleaning, security, and landscaping.
• Oversee maintenance of common areas, facilities, and equipment; plan preventive maintenance and improvement works.
• Assist Council with budgeting, service charge collection, and financial record-keeping.
• Ensure compliance with MCST by-laws, safety standards, and relevant regulations.
• Monitor daily operations, implement SOPs, and respond promptly to incidents or emergencies.

Requirements

• Diploma or degree in Property/Facilities Management, Business Administration, or related field.
• 3–5 years’ experience in MCST or residential property management.
• Knowledge of MCST by-laws, building operations, and maintenance.
• Strong communication, leadership, and interpersonal skills.
• Proficient in MS Office and property management software.