Remote & Onsite Desktop Support Engineer L2

Excis Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A global IT support leader is seeking a proactive Desktop Support Engineer in Singapore. The specified role includes providing onsite and remote support for Windows and Apple devices, managing hardware refreshes, and coordinating IT asset management. The ideal candidate will demonstrate strong troubleshooting skills and the ability to effectively manage service requests in a dynamic environment. Join a supportive and innovative team committed to personal and professional growth.

Qualifications

• Proven experience in providing desktop support for diverse systems.
• Strong troubleshooting skills for both Windows and Apple devices.
• Ability to manage IT assets effectively.

Responsibilities

• Provide onsite and remote support for Windows and Apple devices.
• Manage hardware refreshes and asset management.
• Coordinate equipment shipments and ensure service requests are resolved.

Skills

Onsite and remote support

Troubleshooting across platforms

Inventory control

Tools

Windows

Apple devices

AV systems

Job description

A global IT support leader is seeking a proactive Desktop Support Engineer in Singapore. The specified role includes providing onsite and remote support for Windows and Apple devices, managing hardware refreshes, and coordinating IT asset management. The ideal candidate will demonstrate strong troubleshooting skills and the ability to effectively manage service requests in a dynamic environment. Join a supportive and innovative team committed to personal and professional growth.