Remote IT Support Tech — Growth, Bonuses & Benefits

Advance IT Services Pte Ltd; Singapore; Hybrid; SGD 40,000 - 60,000; Full time

Job summary

A leading IT Support Company in Singapore is seeking an experienced IT Support Specialist to provide Level 1 and 2 support both remotely and on-site. The candidate should possess a minimum diploma and have at least 3 years of relevant experience in IT support. They will be responsible for troubleshooting, installations, and documentation updates. The role offers an incentive scheme, career development opportunities, and a collaborative work culture.

Benefits

Incentive Scheme and Bonuses

Career Development

Employee Benefits

Collaborative and inclusive work culture

Tight-knit team environment

Qualifications

• Minimum 3 years of relevant experience in IT Support.
• Good analytical and problem-solving skills.
• Positive and Proactive mindset.

Responsibilities

• Provide Level 1 and 2 IT support.
• Offer remote or on-site support and maintenance service.
• Install, configure, and set up IT systems, software, and peripherals.
• Support clients through helpdesk.
• Respond to and follow up on tickets in the system.
• Perform troubleshooting and break fixes.
• Conduct maintenance and updates.
• Manage access and accounts for onboarding and offboarding.
• Create or update documentation.

Skills

IT support

Troubleshooting

Problem-solving skills

Analytical skills

Education

Minimum Diploma

Job description

A leading IT Support Company in Singapore is seeking an experienced IT Support Specialist to provide Level 1 and 2 support both remotely and on-site. The candidate should possess a minimum diploma and have at least 3 years of relevant experience in IT support. They will be responsible for troubleshooting, installations, and documentation updates. The role offers an incentive scheme, career development opportunities, and a collaborative work culture.