Regional Manager, Employee & Workplace Experience (APAC)

Bison Trails; Singapore; Hybrid; SGD 139,000; Full time

Job summary

A leading cryptocurrency firm in Singapore is seeking a passionate individual for the Employee Experience role. This position will involve managing workplace initiatives and programs tailored for the APAC region while building partnerships with cross-functional teams. Candidates should possess over 5 years of relevant experience in people operations or office management, demonstrating exceptional customer service and project management skills. Competitive compensation and a vibrant work culture await.

Benefits

Bonus eligibility

Equity eligibility

Comprehensive health benefits

Qualifications

• 5+ years of experience within Employee Experience, Workplace Experience, Office Operations or HR/People Operations.
• Experience organizing and executing detailed projects across multiple countries and/or time zones.
• Proven track record of exceptional customer service.
• Self-starter; proactive with minimal supervision.
• Good written communication skills.

Responsibilities

• Serve as the single point of contact for office needs.
• Drive strong partnerships with regional leaders and cross-functional teams.
• Design APAC specific programs and launch global initiatives.
• Operationalize workplace initiatives and programs.

Skills

Experience within Employee Experience

Project management skills

Customer service skills

Communication skills

Ability to build cross-functional relationships

Job description

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In‑person participation is required throughout the year. Team and company‑wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

What you’ll be doing (ie. job duties):

The face and driver of Workplace and Employee Experience programs in APAC:

• Operating as the single point of contact for regional office needs.
• Acting as an ambassador for all of the Workplace and Employee Experience programs and initiatives.

Driving strong, strategic partnerships with regional leaders and cross‑functional teams to deliver aligned, high‑impact workplace experiences:

• Serving as a strategic partner to HR, business leadership, IT, Security, and other cross‑functional teams to anticipate needs, surface risks early, and drive clear, consistent communication.
• Facilitating cross‑functional coordination that ensures seamless execution of regional initiatives, including program rollouts, policy updates, operational changes, and leadership requests.
• Building strong, trust‑based relationships with country/region leaders to gather feedback, understand local nuance, and proactively shape the in‑office experience.

Successfully design APAC specific programs and launch global Workplace and Employee programs in‑region:

• Acting as a program and/or project manager for various initiatives (builds, offsites, regional events, connection programs, etc.).
• Contributing new ideas to improve programs, productivity, efficiency, and quality of service, including development and retention of program materials.

Operationalizing Workplace initiatives and programs

• Providing both onsite and remote support for Coinbase managed office locations.
• Ensuring smooth onsite operational processes (e.g. site access, desk reservations, snacks and beverages, supply ordering, vendor management), addressing any site issues or concerns (e.g. HVAC, repairs and maintenance, janitorial) and coordinating with local property management teams.
• Planning and executing both local and global social connection events.

What we look for in you (ie. job requirements):

• 5+ years of experience within Employee Experience, Workplace Experience, Office Operations, HR/People Operations or People Program Management
• Experience successfully organizing, executing, and tracking detailed projects and programs and relating them to the larger picture
• Experience supporting a distributed workforce, across multiple countries and/or time zones
• Proven track record of exceptional customer service and ability to build strong cross‑functional relationships, especially with upper leadership
• Good written communication skills
• Self‑starter; handles self with minimal supervision and is proactive
• Flexible in the face of organizational change and shifting priorities

Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, and vision)

Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits: $138,100 — $138,100 SGD

Please be advised that each candidate may submit a maximum of four applications within any 30‑day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Employee Rights and Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E‑Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.

AI Disclosure

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.

For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com