Regional IT Service Delivery Leader

NCS Pte Ltd; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading technology services firm is seeking a Service Delivery Manager to oversee medium-scale maintenance projects and ensure customer satisfaction. The role involves managing support tasks, resolving customer issues, and training junior team members. The ideal candidate will have around 10 years of experience in IT project management, a degree in a related field, and strong leadership and communication skills.

Qualifications

• Around 10 years of IT project management experience.
• Strong leadership and communication skills.

Responsibilities

• Manage medium-scale maintenance projects and ensure customer satisfaction.
• Oversee support tasks and resolve customer issues.
• Train junior team members.

Skills

Leadership skills

Communication skills

IT project management

Education

Degree in a related field

Job description

A leading technology services firm in Singapore is seeking a Service Delivery Manager to manage medium-scale maintenance projects and ensure customer satisfaction. Responsibilities include overseeing support tasks, resolving customer issues, and training junior team members. The ideal candidate will have around 10 years of IT project management experience, a degree in a related field, and strong leadership and communication skills. Applicants should embody the company's beliefs of Adventure, Excellence, Integrity, Ownership, and Unity.