Radiology Patient Concierge & Scheduling

National University Polyclinics; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established healthcare institution is seeking a dedicated Counter & Reception Service staff member to enhance patient experience and streamline operations. This role involves managing patient inquiries, coordinating appointment schedules, and ensuring a clean and welcoming environment for patients. You will actively participate in process improvement initiatives aimed at enhancing workflow efficiency. If you are passionate about providing excellent customer service and contributing to a collaborative healthcare team, this opportunity is perfect for you.

Qualifications

• Strong communication skills for handling patient inquiries.
• Experience with electronic patient registration systems.

Responsibilities

• Handle patient enquiries and perform electronic registration.
• Coordinate patient flow and ensure cleanliness of work areas.

Skills

Patient Communication

Electronic Registration

Customer Service

Process Improvement

Job description

An established healthcare institution is seeking a dedicated Counter & Reception Service staff member to enhance patient experience and streamline operations. This role involves managing patient inquiries, coordinating appointment schedules, and ensuring a clean and welcoming environment for patients. You will actively participate in process improvement initiatives aimed at enhancing workflow efficiency. If you are passionate about providing excellent customer service and contributing to a collaborative healthcare team, this opportunity is perfect for you.