Quality Assurance Specialist

PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading insurance provider in Singapore is seeking a Quality Assurance Specialist to support digital platform testing. This role involves defining test plans, executing user acceptance tests, and ensuring quality standards. The ideal candidate will have 3-5 years of relevant experience, a background in Digital or Information Systems, and familiarity with tools like JIRA and Confluence. Join us to help enhance our digital strategies and ensure user satisfaction in our outcomes.

Qualifications

• 3-5 years of experience in user acceptance testing.
• Familiarity with Agile methodologies and SDLC.
• Ability to document and track defects accurately.

Responsibilities

• Define detailed test plans based on requirements.
• Execute test cases and document results accurately.
• Identify and track defects, collaborating with development teams.

Skills

Attention to detail

Effective communication

Agile familiarity

User Acceptance Testing (UAT)

Collaboration skills

Education

Diploma or degree in Digital, Information System & Technology

Tools

JIRA

Confluence

AS400 systems

Figma

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The Distribution Digital Enablement team is responsible for driving the development, implementation and modernisation of digital strategies that transform our distribution model, incorporating new digital platforms and capabilities to enhance sales engagement and point of sales processes through partnering with key stakeholders.

As a Quality Assurance Specialist, you will play a key role in ensuring that digital platforms and solutions meet defined requirements, quality standards, and user expectations. You will be involved in test planning, test execution, defect management, and supporting coordination between business and technology teams across various sub-systems.

Job Description:

• Define detailed test plans based on business and functional requirements.
• Coordinate and follow up on test plan reviews with stakeholders, ensuring timely feedback and formal sign-off.
• Execute test cases according to the signed-off test plan, documenting results accurately.
• Identify, raise, and track defects throughout the testing lifecycle; collaborate with development teams for resolution and retesting.
• Maintain clear records of test execution, defects, and retest outcomes.
• Communicate testing progress, risks, and issues to relevant stakeholders.
• Support UAT sign-off and ensure all acceptance criteria are met before release.
  

Who we are looking for:

• Diploma or degree in any discipline, preferably related to Digital, Information System & Technology or related field.
• 3-5 years of experience in defining and executing user acceptance testing; familiarity with Agile and SDLC.

• Strong attention to detail and ability to document and track defects.
• Effective communication and follow-up skills with both business and technical teams.

• Familiarity with test management tools and defect tracking systems such as JIRA, Confluence or design tools.
• Experience in AS400 systems and Figma is a plus.
• Collaborative, solutions-driven mindset.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.