Quality Assurance Admin Exec - Sales Verification

OceanSTAR Elite Engineering Groups Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading engineering firm in Singapore is seeking an Admin Executive to handle Quality Assurance. In this role, you will conduct customer follow-ups post-sale to verify the legitimacy of transactions. The ideal candidate should have at least an O Level qualification, with a minimum of one year of experience in customer service. The position also requires excellent communication skills and proficiency in MS Office, along with a focus on customer satisfaction. This is a full-time permanent position with competitive benefits.

Benefits

Performance bonuses

Medical benefits

Dental benefits

Qualifications

• At least O Level or equivalent qualification.
• Minimum one year experience in customer service or related field.
• Strong command of written and spoken language.

Responsibilities

• Conduct outbound calls to verify sale legitimacy.
• Document customer interactions and verification results.
• Address customer queries to ensure satisfaction.
• Collaborate with sales team for feedback.

Skills

Communication skills

Interpersonal skills

Attention to detail

Customer satisfaction focus

Education

O Level or equivalent

Tools

MS Office

Job description

A leading engineering firm in Singapore is seeking an Admin Executive to handle Quality Assurance. In this role, you will conduct customer follow-ups post-sale to verify the legitimacy of transactions. The ideal candidate should have at least an O Level qualification, with a minimum of one year of experience in customer service. The position also requires excellent communication skills and proficiency in MS Office, along with a focus on customer satisfaction. This is a full-time permanent position with competitive benefits.