Public Sector UI/UX Delivery Lead

Upper Spring Consulting; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading service provider in Singapore is seeking an experienced Manager to lead a UI/UX team focused on public sector initiatives. In this role, you will oversee design projects, lead user discovery activities, and ensure user needs align with business objectives. Candidates must have a minimum of 8 years in UX or service design, with proven leadership in complex initiatives. This position requires strong communication and stakeholder engagement skills. Join us to drive impactful digital services for government clients.

Qualifications

• Minimum 8 years of experience in UX/service design roles, preferably in a vendor environment.
• Experience leading designers in projects or programs.
• Strong background in user research and discovery.

Responsibilities

• Lead and manage a project-based UI/UX team, providing direction and coaching.
• Own the end-to-end experience approach across public sector initiatives.
• Plan and lead user discovery activities including usability testing.

Skills

Leadership in UX design

User research

Stakeholder management

Workshop facilitation

Communication

Job description

A leading service provider in Singapore is seeking an experienced Manager to lead a UI/UX team focused on public sector initiatives. In this role, you will oversee design projects, lead user discovery activities, and ensure user needs align with business objectives. Candidates must have a minimum of 8 years in UX or service design, with proven leadership in complex initiatives. This position requires strong communication and stakeholder engagement skills. Join us to drive impactful digital services for government clients.