Public Relations Officer

Fonda Global Engineering; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading engineering firm in Singapore is seeking a professional to manage communications and monitor public sentiment. The ideal candidate should have a Degree/Diploma in Communication or Business Administration with at least 3 years of relevant experience. Responsibilities include drafting communications, investigating incidents, and preparing reports. The company values strong interpersonal and analytical skills. This role offers a 5.5-day workweek.

Qualifications

• 3 years of relevant work experience.
• Background in Facilities Management/Construction is an advantage.
• Ability to prepare and present detailed reports.

Responsibilities

• Draft and vet all external communication.
• Monitor public sentiment and manage communication.
• Investigate incidents and implement corrective measures.

Skills

Communication skills

Interpersonal skills

Analytical skills

Education

Degree/Diploma in Communication/Business Administration or equivalent

Job description

Job Description

• Draft and vet all external communication and replies
• Handle daily feedback cases and resolve amicably with the team
• Build and maintain good relationships with feedback providers and agencies
• Monitor public sentiment, address concerns, and manage communication effectively
• Prepare detailed reports on daily activities and work-related matters
• Coordinate meetings, take minutes, and distribute agendas and updates.
• Ensure service providers meet quality standards
• Investigate incidents, analyse root causes, and implement corrective and preventive measures.
• Prepare and present reports on quality performance, customer satisfaction, and compliance.

Job Requirements

• Degree/Diploma in Communication/Business Administration or equivalent with 3 years of relevant work experience.
• Background experience in Facilities Management/Construction or township management is an advantage.
• Office Location: 1 Tampines North Drive 1
• 5.5 work days