Project Manager

TLV FINTECH SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading fintech solutions company in Singapore is seeking a Project Manager to oversee the successful execution of projects, ensuring optimal system performance and cross-department coordination. The ideal candidate will have 3-8 years of project management experience, ideally in ICT, and be proficient in Agile and Waterfall methodologies. Responsibilities include managing timelines, budgets, and stakeholder relationships while ensuring compliance and quality standards are met. This role offers a competitive salary and the chance to work in a dynamic environment.

Qualifications

• 3-8 years of project management experience required, preferably 5+ years.
• Experience in leading ICT applications or infrastructure projects.
• Experience in large matrix organizations or multinational corporations is a plus.

Responsibilities

• Develop detailed project plans and allocate resources with stakeholders.
• Identify and solve open gaps affecting project execution.
• Ensure seamless execution through team coordination.
• Manage project timelines and budgets, addressing potential challenges.
• Identify and mitigate risks early in the project lifecycle.
• Maintain project documentation and provide updates to leadership.
• Assure quality of all project deliverables through thorough testing.
• Continuously seek improvements in project management processes.

Skills

Agile methodologies

Waterfall methodologies

Project budgeting

Stakeholder management

Problem-solving

Communication skills

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

MS Project

Jira

Job description

You will fill in a role where you will be the bridge between the technology andoperations to ensure that the system is running at its optimal capacity.

Job Description

• Project Planning & Execution
  Develop detailed project plans, timelines, and allocate resources in collaboration with internal stakeholders.
• Open GapsTo understand any open gaps that would hinder the project to go live or affect any live/production environment. Identifying of the gap and ensuring a solution to close those gaps.
• Team Coordination
  Work closely with teams across design, product, engineering, compliance, and operations to ensure seamless execution.
• Stakeholder Management
  Serve as the primary point of contact for project stakeholders, ensuring transparent communication and alignment of expectations.
• Timeline & Budget Management
  Monitor project progress, manage timelines and budgets, and address any challenges that may impact delivery.
• Risk Management
  Identify potential risks and bottlenecks early and develop effective mitigation strategies.
• Reporting & Documentation
  Maintain thorough project documentation and provide regular progress updates to senior leadership.
• Quality Assurance
  Ensure all project deliverables meet established quality standards and business requirements through rigorous testing and review.
• Process Improvement
  Continuously seek opportunities to enhance project management processes for greater efficiency and effectiveness.

As you will be playing a role where you are the bridge between technology and operations, you are to ensure that operations and the necessary departments have the right tools to implement their roles successfully.

• To ensure that the project is able to build and maintain strong, long-lasting customers relationships and serve as the primary point of contact for your customers, ensuring timely and effective communication and issue resolution.
• To ensure that the relevant departments have an understanding of our the project business needs and goals and in return providing the best solution for the end users.
• To ensure that the project can manage multiple accounts including onboarding, training, support, account management, and account expansion.
• To ensure that every department master the Neo bank platform and methodology using internal and external tools in order to enable our users to flourish Co-ordinating of suppliers, handling clients' queries and troubleshooting on the day of event to ensure all that runs smoothly.
• Liaise closely with all departments and their requirements to ensure smooth product adoption, quick issue resolution, and overall customer satisfaction.
• Ensure that the platform has capability to provide 24/7 support to any user throughout their life cycle.
• Ensure that compliance and operational team has the right tools and capability to analyse AML risks associated with the client from a technical perspective, identify and elevate potential risks and operational issues as appropriate; identify red flag/ dot situations and elevate in line with policy and procedures.
• Ensuring appropriate and confidential handling/ sharing of sensitive client data Responsible for coordinating the effective completion of each assigned case from initiation to completion; following up with team members within own area of responsibility for completing sub-activities across the end to end renewal process
• Drives effective issue resolution within boundaries of policy, ensuring cases are completed in line with defined service level agreements.
• Ensure to be part of facilitation on all queries for those cases within own area of responsibility, including issues around PEP, screening, regulatory, compliance, legal, operational risk.
• To ensure the right tools and solutions in place for respective team to undertake Client due diligence on a timely basis and ensure they are performed to meet the required quality and detail standards as required by Policy and Procedures.

Education and certifications

Education

• A Bachelor's degree in Information Technology, Computer Science, or a related field is typically required.

Certifications

• Professional certifications such as the Project Management Professional (PMP), CITPM, PRINCE2, or Scrum Master are often preferred or mandatory.

Experience

• A minimum of 3 to 8 years of project management experience, with specific roles often requiring 5+ years.
• Experience in leading ICT applications or infrastructure projects is common.
• Experience working in large matrix organizations or multinational corporations is often a plus.
• Skills and expertise

Project management methodologies

• Proficiency in methodologies such as Agile, Waterfall, or hybrid approaches is essential.

Technical knowledge

• Familiarity with the software development lifecycle (SDLC), IT service management (ITSM), and project management software like MS Project or Jira is necessary.

Financial management

• Experience with project budgeting, cost tracking, and financial management is frequently required.

Communication and leadership

• Strong verbal and written communication, interpersonal, presentation, and stakeholder managementskills are crucial.

Problem-solving

• A logical and analytical approach to problem-solving and handling issues is expected.