Programme Management Lead, Transformation Office

Prudential plc; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A leading financial services provider in Singapore seeks an experienced professional to lead the operational governance and portfolio orchestration of their transformation efforts. This role emphasizes robust risk controls and supports the decision-making of senior leadership. The ideal candidate should have over 8 years of governance experience and proficiency in tools like Kiplot and Jira. This position promotes a culture of continuous improvement and stakeholder engagement, ensuring impactful contributions to the business.

Benefits

Career development opportunities

Diversity and inclusion initiatives

Qualifications

• 8+ years of experience in programme/portfolio governance and delivery.
• Experience in financial services or regulated environments is advantageous.
• PMP/PgMP and Agile (Scrum/SAFe) certifications desirable.

Responsibilities

• Drive operational governance for transformation portfolio.
• Coordinate risk & controls activities with ORM.
• Own calendar and action logs for transformation governance forums.

Skills

Governance fluency

Stakeholder influence

Project & Programme Management Expertise

Continuous improvement

Education

Typically 8+ years in programme/portfolio governance

Tools

Kiplot

Jira

Confluence

MS Project

Excel

PowerPoint

Job description

Job Profile Summary

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Context

Prudential Singapore’s Transformation Office (STO) orchestrates the Northstar portfolio and operating rhythm to translate strategy into results. This role leads the governance system (committees, standards, risk & controls) and the information backbone (Kiplot / Book of Work), enabling transparent decisions, accountable execution and timely risk mitigation across initiatives.

Role Purpose and Overview

Drive the operational governance, portfolio orchestration, and risk & controls execution of the transformation portfolio. Act as the day‑to‑day engine that keeps the operating rhythm tight, portfolio data reliable, and remediation actions on track, enabling timely decisions by senior leadership.

Impact of Role

• Leads: Governance secretariat and operational management of transformation forums (agenda, pre‑reads, MoM, action tracking), portfolio data integrity, Kiplot / reporting cadence, standards and template stewardship, risk / QA action tracking with ORM.
• Supports / Prepares for: Executive decision forums and board / executive reporting; provides options, analyses and recommendations for endorsement.
• Escalates to / Guided by: Head of Transformation Execution on enterprise portfolio decisions, delivery governance stance, health checks and special interventions; chairs forums only when delegated.

Key Responsibilities

Governance & Operating Rhythm (Secretariat Ownership)

• Own the calendar, agendas, pre‑reads, invites, minutes, and action logs for transformation governance forums (e.g., TWG, management / exec reviews); ensure consistent follow‑through and traceability of decisions.
• Keep packs and dashboards aligned to the single source of truth maintained in portfolio tools (e.g., Kiplot); prevent divergence between decks and systems.

Portfolio Orchestration & Planning

• Run portfolio intake, prioritisation and execution‑planning cycles: define templates / instructions, consolidate inputs, surface trade‑offs, and table recommendations for endorsement.
• Maintain capacity and dependency views; coordinate with Pillar / Enabler leads to support rebalancing proposals.

Risk, QA & Controls Execution

• Coordinate risk & controls activities with ORM (e.g., PRISM / RCSA); prepare documentation / evidence and track remediation through to closure; draft control‑rating rationales for approval by control owners / senior leaders.
• Apply the governance model and standards pragmatically (e.g., artefact expectations by initiative type), documenting exceptions and ensuring adherence monitoring.

Methods, Standards & Template Stewardship

• Curate and evolve standards, SOPs and the template repository (Charter, Status, TOR, RACI, RAID, etc.); drive consistent adoption and training across the project community; coordinate with Group / Tech on updates.

Data, Tools & Reporting (Kiplot Stewardship)

• Own the portfolio data cadence and quality in Kiplot (and supporting trackers); ensure completeness (executive summaries, milestones, risks / issues, financial fields where applicable) and consistency with governance reporting.
• Lead training and change adoption for PM / PC communities; retire duplicative trackers as systems mature.

Stakeholder & Capability Leadership

• Coach PgMs / PMs and build a community of practice; run refreshers and onboarding on standards, tools and portfolio processes.
• Coordinate cross‑functional inputs with Finance, Risk, Technology, and Strategy; frame trade‑offs and enable timely decisions.

Who we are looking for

Competencies and Behaviours Expected

Project & Programme Management Expertise: You demonstrate a deep understanding of project and programme management methodologies.

Execution discipline: Plans ahead, runs tight cadences, and drives action closure without drift.

Systems thinking: Anticipates interdependencies across initiatives, functions, and forums; prevents “reporting vs reality” gaps.

Governance fluency: Comfortable with committees, minutes, evidence, and audit trails; applies standards with pragmatism.

Risk mindset: Surfaces risks early, frames options, and documents rationales for control ratings and exceptions.

Stakeholder influence: Communicates crisply, secures inputs on time, and escalates appropriately.

Continuous improvement: Simplifies processes, retires duplication, and embeds better ways of working.

Role Requirements / What You Bring to the Team

Experience: Typically 8+ years in programme / portfolio governance and delivery, with proven secretariat leadership of executive forums, portfolio tooling stewardship, and coordination of risk / controls and QA remediation. Experience in financial services or regulated environments is advantageous.

Skills: Portfolio governance, prioritisation and benefits thinking; committee secretariat excellence; risk & controls coordination; stakeholder engagement; advanced written / oral communication.

Tools: Strong proficiency with portfolio systems (e.g., Kiplot), Jira / Confluence, MS Project, Excel, and PowerPoint; familiarity with risk tooling (e.g., PRISM) is a plus.

Certifications: PMP / PgMP and Agile (Scrum / SAFe) desirable. (Keeps parity with existing role frameworks while remaining generic.)