Program Planner Executive #70948

ANRADUS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A manufacturing company in Singapore is seeking a Program Planner Executive / Production Coordinator to manage customer accounts and coordinate delivery schedules. The ideal candidate has a Diploma or Degree in Business, Marketing, or Engineering, along with 2-5 years of customer service experience. Proficiency in Microsoft Excel and PowerPoint is required. This is a permanent role with a salary package up to $3,200 plus bonuses.

Qualifications

• 2-5 years of customer service experience are encouraged to apply.

Responsibilities

• Manage customer accounts and plan delivery schedules.
• Respond to customer inquiries promptly.
• Monitor daily shipment schedules for customers.
• Follow up on production and shipment statuses.
• Coordinate with departments for delivery plans.

Skills

Customer service

Attention to detail

Proficient in Microsoft Excel

Proficient in PowerPoint

Education

Diploma or Degree in Business, Marketing, or Engineering

Job description

Job Description

• Industry/Organization Type: Manufacturing
• Position Title: Program Planner Executive / Production Coordinator
• Working Location: Tai Seng
• Working Hours: 5 days (Mon – Fri, 8.30am – 6.00pm)
• Salary Package: Basic salary up to $3,200 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage customer accounts and plan delivery schedules.
• Respond to customer inquiries promptly.
• Monitor daily shipment schedules for customers.
• Follow up on production and shipment statuses.
• Coordinate with departments like Purchasing, Production, Quality Assurance, and Logistics for delivery plans.
• Collaborate with the Purchasing Department on customer forecast demand.
• Handle ECO/ECN processes and facilitate changes.
• Address RMA queries and manage costing.
• Prepare cost estimates and RFQs for customers.

Requirements

• Diploma or Degree in Business, Marketing, or Engineering
• 2-5 years of customer service experience are encouraged to apply.
• Proficient in Microsoft Excel and PowerPoint
• Attention to detail in pricing/quotations

We are an equal opportunities employer.