Program Coordinator / Patient Service Associate

National University Health System; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Programme Coordinator to manage patient care coordination and logistics in Singapore. This dynamic role involves planning, monitoring, and enhancing services within a fast-paced home hospital environment. The ideal candidate will possess a diploma, computer literacy, and a positive, proactive attitude. Those with prior experience in a hospital setting are preferred. If you are passionate about healthcare innovation, we'd love to hear from you.

Qualifications

• Computer literate and able to navigate various software.
• Willingness to work weekends and public holidays.
• Experience in a hospital setting is a plus.

Responsibilities

• Plan and monitor the patient care program.
• Perform system duties for patient admission, discharge, and transfer.
• Schedule appointments and manage bed requests.
• Arrange transport logistics with external vendors.
• Manage logistics and supplies for excellent patient care.
• Contribute ideas for service improvement.

Skills

Computer literacy

Team player

Problem-solving

Adaptability in a fast-paced environment

Education

Diploma in any discipline

Job description

Join us help transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.

As a Programme Coordinator for NUHS@Home, you will play a vital role in the coordination and management of our patients' care.We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Job Responsibilities

• Involve in the planning, assessment, and monitoring of our program to ensure that we are providing the best possible care to our patients.
• Perform system duties for patient admission, discharge and transfer.
• Coordinate with multi departments across NUHS to schedule appointments and/or manage bed requests.
• Coordinate with external vendor to arrange for transport e.g. ambulance and courier of logistics.
• Manage logistics such as consumables and homecare bags, and participate in the management of stocks to ensure that we always have what we need to provide excellent care to our patients.
• Opportunity to contribute your ideas and suggestions for improving our services and processes.

Requirements

• Diploma in any discipline
• Computer literate
• Be willing to work outside of working hours (E.g.weekends and/or public holidays)
• Able to cope with and work in a fast paced environment
• Must be a good team player with positive work attitude and able to work independently
• Prior knowledge/working experience in a hospital setting is an added advantage