Preventive Maintenance & Support Engineer

ST ENGINEERING INFO-SECURITY PTE. LTD; Singapore; On-site; SGD 48,000 - 65,000; Full time

Job summary

A leading IT security firm in Singapore seeks a skilled technician to handle preventive maintenance and troubleshooting for IT infrastructure. The role demands experience with network products and excellent communication skills. Candidates with CCNA/CCNP certifications and three years of relevant experience are preferred. The technician will work primarily in Jurong East, handling tasks aimed at maintaining large-scale IT environments efficiently while also engaging with external stakeholders.

Qualifications

• Minimum 3 years of experience maintaining large scale IT infrastructure.
• Ability to engage external stakeholders to resolve site issues.
• Flexibility to work after-office hours for maintenance.

Responsibilities

• Plan and conduct scheduled preventive maintenance tasks.
• Develop equipment checklists for preventive maintenance.
• Perform preventive maintenance and troubleshooting at client sites.

Skills

Technical skills in engineering, computer, and IT systems

Cisco/Alcatel Switches/routers knowledge

SolarWinds, Cisco Prime Infras knowledge

Microsemi NTP Server, F5 knowledge

ITIL processes knowledge

Strong analytical skills

Excellent communication skills

Education

CCNA / CCNP certification

Job description

ST Engineering Info-Security Pte Ltd

Job Responsibilities

• Plan and undertake scheduled preventive maintenance tasks
• Develop and enhancement of Preventive Maintenance equipment checklists for Enterprise Network and UPS System
• Perform the preventive maintenance by following PM checklist for functional checks, health checks at Clients' premises
• Perform basic equipment break-fix during preventive maintenance windows when required
• Carry out basic troubleshooting, minor repair for IT enterprise productsPrepare preventive maintenance documentation for submissionRecord and report equipment failure discovered during the preventive maintenance cycle

Job Requirements

• Good technical skills in engineering, computer and IT systems, and preferably in network.
• Preferably with good knowledge in any of the following areas:
  • Enterprise Network products/solutions: Cisco/Alcatel Switches/routers, wireless link controller, etc
  • Network Monitoring: SolarWinds, Cisco Prime Infras, Alcatel Omni-Vista.
  • Network Appliances based: Microsemi NTP Server, F5.
  • Knowledge in ITIL processes and framework
  • CCNA / CCNP highly preferred
• Ability to engage external stakeholders to resolve site issues
• Highly motivated and self-driven to complete assigned tasks with limited resources and tight schedule
• Able to handle complex technical challenges and different groups of users and external vendors
• At least 3 years of experience with successful track record in maintaining large scale IT infrastructure for Government related agencies
• Excellent communication and interpersonal skills, with the ability to work well at all levels
• Able to work flexible hours especially during after-office hour for scheduled maintenance windows, if required.
• Possess strong analytical skills with positive attitudeEntry level candidates are welcome to apply
• Singaporeans only

Work location: Jurong East