PRESALES SPECIALIST (TECH)

TALENTSIS PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A technology solutions firm in Singapore is looking for a Technical Presales Specialist to support its sales team by designing and validating solutions in finance, payroll, and IT training. The ideal candidate will possess a bachelor's degree, have over five years of experience in presales or solution consulting, and be familiar with platforms like Workday and ServiceNow. This role emphasizes technical expertise and strong communication skills, providing an opportunity to shape solutions for clients.

Qualifications

• 5+ years in presales, solution consulting, or solution architecture, ideally in BPO/MSP or consulting.
• Certifications in Workday, ServiceNow, or Alteryx preferred.
• Strong communication, presentation, and problem-solving skills.

Responsibilities

• Collaborate with sales to understand client needs and develop customized solutions.
• Deliver technical demos and presentations for various platforms.
• Design and document workflows, integrations, and solution architectures.

Skills

Technical expertise

Communication

Problem-solving

Presentation

Education

Bachelor’s degree in IT, Computer Science, Business, or related field

Tools

Workday

ServiceNow

Tungsten Automation

Alteryx

AWS Connect

Job description

Technical Presales Specialist

Job Summary

The Technical Presales Specialist supports the sales team by designing, presenting, and validating tailored solutions for clients across finance, payroll, grants management, IT training, and contact center services. The role requires strong technical expertise, excellent communication, and the ability to translate business needs into effective solution designs using platforms such as Workday, ServiceNow, Tungsten Automation, Alteryx, and AWS Connect.

Key Responsibilities

• Collaborate with sales to understand client needs and develop customized solutions.
• Deliver technical demos and presentations for Workday, ServiceNow, Tungsten Automation, and Alteryx.
• Design and document workflows, integrations, and solution architectures.
• Assess client needs for contact center operations and propose solutions using AWS Connect, CRM tools, and automation workflows.
• Act as the technical point of contact, addressing inquiries and building client confidence.
• Support RFP/RFI submissions, proposals, and technical documentation.
• Work with delivery and cross-functional teams to ensure solution feasibility and alignment.
• Conduct internal training and create collateral such as case studies and technical documents.
• Stay updated on emerging technologies and industry trends.

Requirements

• Bachelor’s degree in IT, Computer Science, Business, or related field.
• Certifications in Workday, ServiceNow, or Alteryx (preferred).
• 5+ years in presales, solution consulting, or solution architecture, ideally in BPO/MSP or consulting.
• Experience with Workday, ServiceNow, Tungsten Automation, Alteryx, and AWS Connect.
• Understanding of finance/payroll processes, IT training, and contact center operations.
• Strong communication, presentation, and problem-solving skills.
• Ability to produce technical documentation and manage multiple projects.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume [e-mail] or connect in Whatsapp [phone] for immediateprocessing.

Only shortlisted candidates will be notified.