Presales Consultant (Tech/ SaaS Industry)

ONION SEARCH PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading technology solutions provider in Singapore is seeking a Technical Product Specialist to drive customer engagements across the sales cycle. This role involves acting as a technical lead, delivering product demonstrations, and shaping solutions to meet customer needs. Ideal candidates will have a Bachelor’s degree in a relevant technical field, over 3 years of experience in sales engineering, and familiarity with AI-based technologies. Join a team that is committed to innovation and business growth.

Qualifications

• 3+ years of experience in B2B sales engineering or presales consulting.
• Strong communication and presentation capabilities.
• Familiarity with data privacy and compliance requirements.

Responsibilities

• Act as the technical lead in customer engagement.
• Deliver product demonstrations and lead workshops.
• Develop strong relationships with partners and customers.

Skills

Customer-facing skills

Presentation skills

Technical understanding of UCaaS/VoIP

Problem-solving mindset

Problem-solving mindset

Collaborative team player

Education

Bachelor’s Degree in technical field

Tools

Conversational AI technologies

SaaS platforms

Cloud/SaaS platforms

Job description

Our client is a global leader in advanced voice and AI-powered collaboration solutions.

They are looking for Technical Product Specialist with business acumen to support their Meeting Insights solutions - a Conversational AI platform that helps organizations capture, analyze, andleverage meeting content for business productivity.

This role acts as the Business Oriented Technical Lead and Solution Consultant across the sales cycle in the region, working closely with local and HQ stakeholders as sales, business development and product teams to lead technical engagements and deliver winning, value-driven customer solutions that will directly contribute to business growth.

The ideal candidate will join a team building award-winning technology (Meeting Insights and Meeting Insights On-Prem) and be deeply involved in discovery, customers and partners meetings, POCs, RFP responses and post-sale handover and support.

Responsibilities

• Act as the technical lead in customer engagement, from discovery to solution design through POC and deployment
• Understand partners and customer needs, technical environments and business challenges to shape tailored, commercially focused solutions
• Deliver clear, engaging product and solution demonstrations (live, webinar and on-site) and lead technical workshops
• Collaborate with sales, business development, and product teams to design winning strategies and proposals
• Lead responses to RFPs, RFIs, and security/compliance assessments
• Translate customer feedback into actionable insights for the product team
• Support proof-of-concept projects, solution configuration, and installations with partners and customers
• Provide pre-sales technical support to channel partners and enable technical knowledge transfer
• Help position the products as a strategic, value-driven solutions for enterprise meetingintelligence
• Develop strong relationships with partners and customers and serve as a trusted advisor
• Track industry trends and surface relevant use‑cases to influence product roadmap andpositioning

Qualifications

• Bachelor’s Degree in technical field (Computer Science, Engineering, Information Systems,etc.)
• 3+ years of experience in B2B sales engineering, presales consulting, or solution design, in the SaaS, UCaaS, Meeting Solutions or enterprise collaboration space
• Proven customer-facing skills with strong presentation and communication capabilities. Able to engage both technical teams, senior business stakeholders and decision-makers
• Technical understanding of UCaaS/VoIP, enterprise meeting workflows, and cloud/SaaSplatforms
• Experience with AI-based technologies (Conversational AI, Generative AI, NLP) is astrong advantage
• Familiarity with data privacy, security and compliance requirements for enterpriseSaaS solutions.
• Familiarity with public cloud meeting services and cloud deployment models.
• Strong problem-solving mindset, detail orientation, and ability to manage multiple priorities
• Collaborative team player with the ability to work across departments and influenceoutcomes