Policy & Operations Lead, Family Services

Ministry Of Social And Family Development; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A government agency dedicated to social services in Singapore is seeking an Assistant Manager / Manager to oversee operational policy for Family Service Centres and the Youth GO! Programme. The successful candidate will support policy reviews and enhance service delivery. Candidates should have 1–3 years of relevant experience, strong analytical and communication skills, and the ability to work collaboratively in a dynamic environment.

Qualifications

• 1 – 3 years’ experience in policy or operational policy.
• Experience in the social service sector is advantageous.
• Ability to collaborate effectively with stakeholders.

Responsibilities

• Support the Review of the Family Services Landscape.
• Develop and review operational guidelines for Family Service Centres.
• Integrate referral pathways between FSCs / YGP and other agencies.
• Work with stakeholders to support broader policy reviews.

Skills

Strong writing skills

Analytical skills

Problem-solving skills

Communication skills

Project management skills

Collaboration skills

Adaptability to change

Job description

A government agency dedicated to social services in Singapore is seeking an Assistant Manager / Manager to oversee operational policy for Family Service Centres and the Youth GO! Programme. The successful candidate will support policy reviews and enhance service delivery. Candidates should have 1–3 years of relevant experience, strong analytical and communication skills, and the ability to work collaboratively in a dynamic environment.