Policy & Claims Operations Assistant

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is looking for candidates to ensure the accuracy of policy details and optimize workflows for claims processing. The role involves cross-checking systems, managing documentation, and liaising with claimants and policyholders. Strong communication and collaboration skills are essential, and participation in process improvement initiatives is encouraged. Interested candidates should email their resumes to the provided email address.

Responsibilities

• Ensure accurate policy details input to prevent rework.
• Cross-check systems for accuracy.
• Prepare documentation including merging and splitting documents.
• Optimize workflows for high volume claims.
• Liaise with claimants, policyholders, and agents.
• Build collaborative relationships with key stakeholders.
• Suggest process improvements and participate in initiatives.
• Handle any ad-hoc assignments from supervisors.

Job description

A recruitment agency in Singapore is looking for candidates to ensure the accuracy of policy details and optimize workflows for claims processing. The role involves cross-checking systems, managing documentation, and liaising with claimants and policyholders. Strong communication and collaboration skills are essential, and participation in process improvement initiatives is encouraged. Interested candidates should email their resumes to the provided email address.