Platform Modernization Strategist

ServiceNow, Inc.; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Job summary

A leading cloud solutions company in Singapore is seeking an expert to enhance product delivery using their ServiceNow platform. The role requires deep platform expertise, strong communication skills, and a systems-oriented mindset. Responsibilities include delivering assessments, diagnosing issues, and leading sessions to translate challenges into actionable solutions. The ideal candidate should be comfortable in complex environments and willing to travel 25%.

Qualifications

• Deep understanding of ServiceNow architecture and configuration.
• Experience in complex, multi-domain environments.
• Ability to bridge technical and executive conversations.

Responsibilities

• Deliver CHA engagements assessing platform health.
• Diagnose systemic issues and create actionable roadmaps.
• Lead sessions to translate challenges into outcomes.
• Provide technical guidance aligned with best practices.
• Collaborate cross-functionally to ensure delivery excellence.

Skills

Platform expertise in ServiceNow

Transformation initiatives

Strong communication skills

Leadership in technical assessments

Systems-oriented mindset

Job description

A leading cloud solutions company in Singapore is seeking an expert to enhance product delivery using their ServiceNow platform. The role requires deep platform expertise, strong communication skills, and a systems-oriented mindset. Responsibilities include delivering assessments, diagnosing issues, and leading sessions to translate challenges into actionable solutions. The ideal candidate should be comfortable in complex environments and willing to travel 25%.