Phone Operator

TSTAR Recruit Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Customer Service Assistant to manage customer inquiries and coordinate technician schedules. The ideal candidate should have GCE O levels or higher, along with strong problem-solving skills and prior customer service experience. This role offers a salary of $2,200 - $2,800 with variable bonuses. Interested parties should apply via email.

Benefits

Lunch provided

Variable bonus

Company pick-up provided

Qualifications

• Ability to handle customer queries with patience and professionalism.
• Strong problem-solving skills and the ability to think critically.
• Prior experience in customer service preferred.

Responsibilities

• Answer and manage customer calls to understand and address their inquiries and concerns.
• Communicate effectively with relevant departments within the company to resolve customer issues.
• Coordinate the scheduling of technicians for machinery inspection and maintenance tasks.
• Ensure customer satisfaction by providing timely updates and solutions to their problems.
• Maintain accurate records of customer interactions and service requests.

Skills

Customer service skills

Problem-solving

Effective communication

Education

GCE O levels and above

Job description

Our esteemed client, an established company, is searching for a Customer Service Assistant

Job Responsibilities:

• Answer and manage customer calls to understand and address their inquiries and concerns.
• Communicate effectively with relevant departments within the company to resolve customer issues.
• Coordinate the scheduling of technicians for machinery inspection and maintenance tasks.
• Ensure customer satisfaction by providing timely updates and solutions to their problems.
• Maintain accurate records of customer interactions and service requests.

Requirements:

• GCE O levels and above.
• Ability to handle customer queries with patience and professionalism.
• Strong problem‑solving skills and the ability to think critically.
• Prior experience in customer service preferred.

Additional Information

• Working Location: Tuas (Company pick‑up provided)
• Working Hours: 5 days, 8am 6pm (one of the days ending at 5pm)
• Salary: $2,200 - $2,800 + Variable Bonus + Lunch provided

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

***************@mail.manatal.com

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)