Performance Director

DENTSU SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading global digital marketing agency in Singapore is seeking a Digital Media Performance Director. This role involves leading a high-performing team, developing strategic digital media strategies, and managing client relationships to ensure satisfaction. The ideal candidate will have over 6 years of digital media experience, with at least 4 years in team management. Strong skills in client relations, problem-solving, and marketing analytics are essential for success in this role.

Qualifications

• 6+ years of digital media experience, with at least 4 in team management.
• Proven track record in client relationship management.
• Strong conflict resolution and negotiation skills.

Responsibilities

• Lead and mentor a team of performance marketing specialists.
• Build and maintain strong client relationships.
• Develop and execute comprehensive digital media strategies.

Skills

Digital media experience

Team management

Client relationship management

Problem-solving

Marketing analytics

Negotiation skills

Education

MBA or Bachelor's degree in Marketing, Business, or related field

Tools

Google Ads

Meta Ads

Google Analytics

Data visualization tools

Job description

About Dentsu Group (dentsu)

Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1, 2020, the Dentsu Group encompasses two operational networks: dentsu japan network, which oversees Dentsu’s agency operations in Japan, and dentsu international, its international business headquarters in London, which oversees Dentsu’s agency operations outside of Japan.

With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the Dentsu Group provides a comprehensive range of client‑centric integrated communications, media and digital services through its five leadership brands—Carat, dentsu X, iProspect, Dentsu Creative, and Merkle—as well as through Dentsu Japan Network companies, including Dentsu Inc., the world’s largest single brand agency with a history of innovation. The Group is also active in the production and marketing of sports and entertainment content on a global scale.

About the Role

We are seeking an exceptional Digital Media Performance Director who excels at team leadership and client relationship management. The ideal candidate will combine strategic thinking with strong interpersonal skills to drive results through effective team management and client collaboration, while delivering measurable business impact through data‑driven digital media strategies.

Key Responsibilities

• Lead and mentor a high‑performing team of performance marketing specialists, fostering a culture of collaboration, innovation, and continuous improvement
• Build and maintain strong client relationships, serving as a trusted strategic advisor and ensuring client satisfaction through proactive communication and problem resolution
• Develop and execute comprehensive digital media strategies across paid search, social media, programmatic display, and other performance channels
• Navigate complex stakeholder requirements and balance multiple client priorities while maintaining team morale and efficiency
• Manage substantial marketing budgets while optimizing ROI across channels and campaigns
• Establish KPIs and performance benchmarks, regularly reporting on campaign effectiveness to clients and senior stakeholders
• Drive innovation in targeting, optimization, and measurement approaches
• Identify and resolve campaign challenges proactively, developing creative solutions to complex problems

Required Qualifications

• 6+ years of digital media experience with at least 4 years in team management
• Proven track record in client relationship management and stakeholder communication
• Demonstrated ability to solve complex problems and drive strategic solutions
• Experience in managing and developing high‑performing teams of 5+ members
• Strong conflict resolution and negotiation skills
• Deep expertise in major advertising platforms (Google Ads, Meta Ads, Programmatic Partners)
• Strong understanding of marketing analytics and data visualization tools

Preferred Qualifications

• MBA or Bachelor's degree in Marketing, Business, or related field
• Experience managing multiple client accounts simultaneously
• Change management experience
• Certifications in major advertising platforms
• Experience in an agency or multi‑brand environments

Technical Skills

• Advanced proficiency in digital analytics platforms (Google Analytics)
• Experience with bid management and optimisation tools
• Proficiency in data visualization tools

Leadership & Interpersonal Skills

• Exceptional team management and mentoring abilities
• Strong emotional intelligence and empathy
• Excellence in client relationship management
• Advanced problem‑solving and critical thinking skills
• Ability to manage difficult conversations and negotiate solutions
• Outstanding presentation and communication skills
• Proactive approach to identifying and resolving challenges
• Demonstrated ability to work under pressure and manage multiple priorities